Sun Microsystems, Inc.   Sun System Handbook - ISO 3.4 June 2011 Internal/Partner Edition
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Sun Enterprise[tm] 450 Server: Repair Procedures

This section provides the most common repair procedures for the Enterprise 450. The written procedures below are links to the Ultra Enterprise 450 Server Owner's Guide.

Clustered Hardware Note: When repairing a clustered system, you should replace server components by first switching over the data services to the functioning server, halting the host to be serviced, powering down the host, and then performing the hardware procedure to replace the component. Following the procedure, the logical hosts should be switched back to the default masters.

Component Tips
CD-ROM Drive  
CPU Module
  • Tuning the ecache_scan_rate parameter of the Solaris cache scrubber provides improved Ecache parity error protection on non-mirrored SRAM UltraSPARC II-based systems (FIN I0755-1).
  • OS mapping versus physical location of CPU modules for E420R, E450, U80 and Netra t1400/t1405 systems may lead to incorrect module replacement (FIN I0749-1).
  • The current diagnostic procedure to identify the faulty CPU module from CPU Ecache parity errors is flawed (FIN I0570-3).
  • Finding bad CPU in E450 (Problem article 1004624.1).
Disk Drive
  • Improved firmware for Seagate 10K.6 disk drives will reduce the incidence of unexpected outages due to a spindle motor issue (FIN I1136-1).
  • Improved drive firmware will reduce the incidence of HDI failures on IBM Discovery disk drives (FIN I0955-1).
  • 18.2GB and 36GB IBM disk drives may be susceptible to early life failures problem (FIN I0724-2).
  • Seating problems may occur when adding a disk (FIN I0476-1).
  • Systems with 18.2GB and 36GB IBM disk drives may experience higher than expected failure rate. (FCO A0182-2).
  • Disks not being recognized in an E450 (9gb and 18Gb) (Problem article 1010151.1 ).
  • How to find a disk in a Enterprise [TM] 450 using iostat (How To article 1017486.1).
Floppy Drive  
Memory  
PCI Card
  • SunPCi II and SunPCi IIpro cards may not respond after rapid/successive power cycling (FCO A0186-1).
  • A host system using the 375-0040-01 or -02 FC100/P FC-AL PCI card to attach to FC-AL storage (StorEdge A5x00 and A3500) may experience loop errors, which may affect data access to that storage (FCO A0164-1).
  • Systems with PCI FC-AL host adapter cards may experience loop reset problems, making the system unusable (only 41 cards are affected) (FCO A0160-1).
  • src/p card causes e450 to fail boot with upa-port error (Problem article 1008645.1).
  • Gigabit Ethernet 2.0 card config causes slow cpu speed at bootup on UE450 (Problem article 1003233.1).
Power Supply
  • If one of the power supply (300-1302-02 or lower) loses power and becomes bad, it may not be identifiable through Front panel LED lit (FIN I0732-1)
  • There is a possibility of stripping the mounting screws when adding the power supply (FIN I0358-1).
Removable Media Assembly (RMA) Backplane  
System Board

Tape Drive  
UltraSCSI 4-Slot Backplane
 
UltraSCSI 8-Slot Backplane  

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