XX.66.1007 - ASR_REC_NOMINAL_TEMP_EXCEEDED

Asset ID:	1-75-1470214.1
Update Date:	2012-07-10
Keywords:

Solution Type Troubleshooting Sure

Solution 1470214.1 : XX.66.1007 - ASR_REC_NOMINAL_TEMP_EXCEEDED - Array Checks Requested

Applies to:

Sun Storage 6540 Array - Version Not Applicable to Not Applicable [Release N/A]
Sun Storage 6580 Array - Version Not Applicable to Not Applicable [Release N/A]
Sun Storage 6140 Array - Version Not Applicable to Not Applicable [Release N/A]
Sun Storage 6130 Array - Version Not Applicable to Not Applicable [Release N/A]
Sun Storage 2530 Array - Version Not Applicable to Not Applicable [Release N/A]
Information in this document applies to any platform.

This alarm indicates that the temperature within the array are above normal, Please check your system area for any blockage to air flow, as well as whether the air conditioning of the room is keeping the temperature at nominal ambient levels. Ensure that the heated exhaust from another equipment rack is not directing this heated air into the array. A fan failure has not been logged on the unit, so no part replacement is required immediately. The normal operating range is found in the Array Site Preparation Guide for your array. You can also confirm this fault by using Common Array Manager and check Alarms.

Purpose

Allow Customers the ability to quickly verify array environment once an ASR is generated for Over Temp conditions. At this time no further actions are required.

Troubleshooting Steps

* Check the array Status and Alarms within CAM and verify no FAN or Power Supply failures.

* Check area around the array for objects that could obstruct air flows

* Verify environment and reduce the ambient air temperature if nessesary.

* Check if heated exhaust air from other equiment is being directed to the input air supply for the array

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