Asset ID:	1-75-1305743.1
Update Date:	2011-09-19
Keywords:

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Solution Type  Troubleshooting Sure

Solution  1305743.1 :   Sl500 - Troubleshooting OP Panel Problems in SL500 Library  

In this Document
  Purpose
  Last Review Date
  Instructions for the Reader
  Troubleshooting Details

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Oracle Confidential (PARTNER). Do not distribute to customers
Reason: Confidential for Oracle Support personnel

Applies to:

Sun StorageTek SL500 Modular Library System - Version: Not Applicable and later    [Release: N/A and later]
Information in this document applies to any platform.
Checked for relevance on 16-Sept-2011.
Removed this KB from CAP, # 972, as it does NOT meet CAP criteria.
This is still a valid KB.

Purpose

How to Solve an SL500 OP Panel Problems

Last Review Date

September 16, 2011

Instructions for the Reader

Troubleshooting Details

PROBLEM OVERVIEW:
Op Panel not operational.
Not able to access information from Op Panel.

Library and drives must be offline to the application and OS.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:
Verify status of Op Panel.
Check status of library via the CLI port.
Pulled library Dump Log information via the CLI port.
Check for loose or damaged cabling between Op Panel and the RLM card.

If problem is still occurring, replace the Op Panel Module. Refer to the RPC manual for instructions on replacing assembly


REFERENCE INFORMATION:

StreamLine SL500 Modular Library System Replaceable Parts Catalog (RPC) PN 96120

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