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Asset ID: 1-75-1013110.1
Update Date:2012-07-30
Keywords:

Solution Type  Troubleshooting Sure

Solution  1013110.1 :   Establishing connection to the Remote System Control (RSC) SunFire[TM] V280r, V480, V490, V880z, V880, and V890  


Related Items
  • Sun Fire V480 Server
  •  
  • Sun Fire 280R Server
  •  
  • Sun Fire V880z Visualization Server
  •  
  • Sun Fire V890 Server
  •  
  • Sun Fire V880 Server
  •  
  • Sun Fire V490 Server
  •  
Related Categories
  • PLA-Support>Sun Systems>SPARC>Workgroup Servers>SN-SPARC: SF-Vx80
  •  
  • .Old GCS Categories>Sun Microsystems>Servers>Entry-Level Servers
  •  

PreviouslyPublishedAs
217962


Applies to:

Sun Fire V880z Visualization Server
Sun Fire V890 Server
Sun Fire V480 Server
Sun Fire V490 Server
Sun Fire 280R Server
All Platforms

Purpose

This document is intended to help figure out connection problems to an RSC card.

This could be unable to ping the card. Unable to login to the card. Or the RSC not responding.

Last Review Date

January 4, 2012

Instructions for the Reader

A Troubleshooting Guide is provided to assist in debugging a specific issue. When possible, diagnostic tools are included in the document to assist in troubleshooting.

Troubleshooting Details

Troubleshooting Steps for RSC Software

Check items in order.

  1. Verify RSC is configured and current. This meas make sure the RSC software has been loaded onto the system. It has been configured for use. See <Document 1011569.1> How To Verify Remote System Controller(RSC) is Configured and Current. Be sure if you are setting the card up for a network connection that the correct IP address, netmask, and gateway have been assigned. If you do not know what these values should be, be sure to ask your network administrator.

  1. Confirm password is correct. If you are unsure the password is correct or unable to login it might be best to create a new user or give a user a new password. See <Document 1002927.1> How to Create or Change a Password on the Sun[TM] Remote System Control (RSC) card.   

  2. Verify still cannot get to the console after re-seating the RSC card. See <Document 1005513.1> How to Re-seat or Replace the Remote System Controller (RSC/SC) Card. 

  3. Verify still cannot get to the console after replacing the RSC card. See <Document 1005513.1> How to Re-seat or Replace the Remote System Controller (RSC/SC) Card.  

  4. At this point, if you have validated that each troubleshooting step above is true for your environment, and the issue still exists, further troubleshooting is required. Gather explorer data collector from the system. Then contact My Oracle Support for additional support.




Previously Published As
91319




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