![]() | Sun System Handbook - ISO 4.1 October 2012 Internal/Partner Edition | ||
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Solution Type Troubleshooting Sure Solution 1010045.1 : Troubleshooting Power Supply failures on V210/V240/V215/V245/V440/V445, T1000/T2000, V480/V490/V880/V890 servers
PreviouslyPublishedAs 213794 Applies to:Sun Fire V240 Server - Version Not Applicable to Not Applicable [Release N/A]Sun SPARC Enterprise T2000 Server - Version Not Applicable to Not Applicable [Release N/A] Sun Fire V480 Server - Version Not Applicable to Not Applicable [Release N/A] Sun Fire V440 Server - Version Not Applicable to Not Applicable [Release N/A] Sun Fire V490 Server - Version Not Applicable to Not Applicable [Release N/A] All Platforms To discuss this information further with Oracle experts and industry peers, we encourage you to review, join or start a discussion in the My Oracle Support Community, Oracle Solaris Entrylevel Servers . PurposePurpose/Scope: Troubleshooting StepsDescription Symptoms:
Purpose/Scope: This document will assist the user with determining power supply failure for Entry-level and Midrange Sun SPARC(R) Systems.
Gently push on the power supply to insure it is flush and properly seated in its location. Check the LED status on the front of the system. If the wrench light is on as a solid amber, this is telling us the system has a general hardware fault. At this point check the LED's on the power supply itself. A solid amber on the power supply is indicating failure and it will need to be replaced. Step 2 - Once the power supply has been replaced and is continuing to show as either failed, faulted or LED's are still solid amber, verify the replacement power supply is not DOA (Dead On Arrival). If possible, swap the power supply with a known good power supply from another system. If the suspect power supply fails in another slot, and PS in the swapped slot now shows as OK or LED is green, the replacement is DOA and will need to be replaced. If a known good power supply is swapped into the slot of the original suspect power supply in question and fails then the issue is with the power distribution board and will need to be replaced. NOTE: Oracle is not asking Customer to look for spare parts (power supply, etc). Spare parts will always be sourced from an Oracle location for entitled Customers. Step 3 - At this point, if you have validated that each troubleshooting step above is true for your environment and the issue still exists, further troubleshooting is required. Gather explorer data collector from the system then contact Sun for support.
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