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Asset ID: 1-71-1496335.1
Update Date:2012-10-04
Keywords:
Solution Type  Technical Instruction Sure

Solution  1496335.1 :   How to Replace a Sun Server X3-2(X4170M3) Storage Disk Backplane  

Related Items 
    

  • Sun Server X3-2
    •  
Related Categories 
    

  • PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: x64-CAP VCAP
    •  






 Oracle Confidential (PARTNER). Do not distribute to customers.

 Reason: FRU CAP


Applies to: 

Sun Server X3-2 - Version Not Applicable to Not Applicable [Release N/A]
x86_64



Goal


How to Replace a Sun Server X3-2(X4170M3) Storage Disk Backplane


Fix


CAP PROBLEM OVERVIEW: Storage Disk Backplane Replacement




DISPATCH INSTRUCTIONS



WHAT SKILLS DOES THE ENGINEER NEED:

Sun Server X3-2 Server Training.



TIME ESTIMATE: 60 minutes



TASK COMPLEXITY: 3-FRU 



FIELD ENGINEER INSTRUCTIONS



WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :



If the system is still up and functioning, customer should perform an orderly and graceful shutdown of applications and OS.  Then power off the server and remove the AC power cords from the system.



A data backup is not a prerequisite but is a wise precaution.



WHAT ACTION DOES THE ENGINEER NEED TO TAKE:



1. Prepare the server for service.


    

  1. Power off the server and disconnect the power cords from the power supplies.
    2. 

  2. Extend the server to the maintenance position in the rack.
    3. 

  3. Attach an anti-static wrist strap.
    4. 



2. Remove all of the Fan Modules


    

  1. Open the Server Fan Door. Slide the fan door latches forward and swing the door up to the open position.
    2. 

  2. Using your thumb and forefinger, grasp the fan module in the finger recesses located in the plastic between the fans.
    3. 

  3. Lift the fan module straight up and out of the chassis.
    4. 



3. Remove all of the storage drives from the storage drive cage.


    

  1. On each drive, push the latch release button to open the latch
    2. 

  2. Grasp the latch and pull the drive out of the drive slot.
    3. 

  3. Place the drives on an antistatic mat making sure to note the slot locations that the drives were removed from so that they can be re-installed in their proper slots.
    4. 



4. Disconnect the cables and remove the storage drive backplane(s)


    

  1. Starting with top disk backplane (if servicing a server with two disk backplanes) disconnect the SAS cable from the disk backplane. make note of cable locations so that they can be reconnected in the same locations.
    2. 

  2. Disconnect the disk backplane power cable from the disk backplane
    3. 

  3. Disconnect the disk backplane LED cable from the disk backplane
    4. 

  4. If the server has a DVD drive, disconnect the DVD drive power cable from the disk backplane
    5. 

  5. Using just your thumb and fingers, loosen the two captive thumb screws that secure the disk backplane to the chassis
    6. 

  6. Slide the backplane forward toward the front of the server to release it from the three mushroom standoffs and lift it out of the chassis
    7. 

  7. Place the storage drive backplane on an antistatic mat.
    8. 

  8. If the server has a second disk backplane that requires removal repeat steps a-g
    9. 



5. Install the new storage drive backplane(s) and connect the cables.


    

  1. Starting with the bottom disk backplane location, lower the backplane into the server and position it to engage the three mushroom standoffs.
    2. 

  2. Using just your thumb and fingers, tighten the two captive thumb screws to secure the disk backplane to the chassis
    3. 

  3. If the server has a DVD drive, reconnect the DVD drive power cable to the disk backplane
    4. 

  4. Reconnect the disk backplane LED cable to the disk backplane
    5. 

  5. Reconnect the disk backplane power cable to the disk backplane
    6. 

  6. Reconnect the SAS cable to the disk backplane making sure to connect the cable in the same location as when it was removed.
    7. 

  7. If the server has more than four storage drives, repeat all of the preceding steps (with the exception of Step c, which directs you to reconnect the DVD drive power cable) to install the second disk backplane.
    8. 



6. Re-install the storage drives into the storage drive cage.


    

  1. Making sure to install the drives back into the same slots from which they were removed align the drive to the drive slot.
    2. 

  2. Slide the drive into the bay until the drive is fully seated.
    3. 

  3. Close the drive latch to lock the drive in place.
    4. 



7. Re-install the Fans.


    

  1. Install the fan modules into the server.
    2. 

  2. For each module press down on the fan module and apply firm pressure to fully seat the fan module.
    3. 

  3. Close the fan door.
    4. 



8. Return the Server to operation


    

  1. Remove any anti-static measures that were used.
    2. 

  2. Return the server to it's normal operating position within the rack.
    3. 

  3. Re-install the AC power cords and any data cables that were removed.
    4. 

  4. Power on server. Verify that the Power/OK indicator led lights steady on.
    5. 



 


OBTAIN CUSTOMER ACCEPTANCE



WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:



Boot up system and verify full functionality



REFERENCE INFORMATION:

Sun Server X3-2 Documentation


http://docs.oracle.com/cd/E22368_01/index.html



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