![]() | Sun System Handbook - ISO 4.1 October 2012 Internal/Partner Edition | ||
|
|
![]() |
||||||||||||||||
Solution Type Technical Instruction Sure Solution 1496018.1 : Pillar Axiom: How to replace a Brick Disk Drive using Guided Maintenance:ATR:1496018.1:0
In this Document
Applies to:Pillar Axiom 500 Storage System - Version Not Applicable to Not Applicable [Release N/A]Pillar Axiom 300 Storage System - Version Not Applicable to Not Applicable [Release N/A] Pillar Axiom 600 Storage System - Version Not Applicable to Not Applicable [Release N/A] Information in this document applies to any platform. GoalReplace a disk drive using Guided Maintenance FixDISPATCH INSTRUCTIONS Pillar Axiom: How to use Guided Maintenance in R4 and How to identify a FRU Pillar Axiom: How to use Guided Maintenance in R5 and How to identify a FRU PLEASE READ THE FOLLOWING NOTICES BEFORE DRIVE REPLACEMENT
Spare Drive Replacement Each SATA, SATA V2, and SSD Brick has a spare drive that provides backup storage capacity if any of the 12 standard drives should fail. It is often referred as the 13th drive. The location of the spare drive is accessed from the back side of the Brick. The spare drive in a FC Brick is considered to be floating. The same maintenance procedures as data drives should be used when replacing a spare drive in an FC Brick. The drive that is replaced will become the new spare drive upon replacement. SATA and SSD Brick Spare Drive Replacement To help you identify the target Brick that has the FRU that needs to be replaced, Guided Maintenance beacons the bezel LEDs on the target Brick. If you click Reverse Identify in the GUI, Guided Maintenance beacons the LEDs on all Bricks except for the target Brick. Remove a Spare Drive 1. When Guided Maintenance prompts you to remove the spare drive, unscrew the two screws that secure the locking tabs to the spare drive casing. Springs retain the screws in the locking tabs. Important! If Guided Maintenance encounters a problem at this stage, you must contact the Technical Support Center to continue Guided Maintenance for this FRU.
Inserting a Spare SATA or SSD Drive 1. Slide the replacement spare drive into the Brick chassis and push the drive into place. 2. Lift up the locking tabs to engage the spare drive with the Brick midplane. NOTE: The RDY LED should begin flashing green when the drive is inserted. This LED should stop flashing and light steady green within one minute. A burst of flashing should then be seen on the CU 1 and CU 0 LEDs. If the RDY LED continues to flash or the FLT LED lights, contact the Oracle Support Center 3. Screw the two screws that are located on either side of the component into the back of the chassis until they are firmly secured. Do not over tighten. 4. In Guided Maintenance, click Next. 5. Choose one of these options as appropriate:
Choose one of these options:
Important! If you reject the replacement spare drive, it cannot be used again in this system. 6. Review the status of the replacement FRU to ensure that it is Normal. When the FRU replacement process is complete, the Pillar Axiom system reports the status of the FRU. After Guided Maintenance successfully validates the drive replacement, the drive is bound to that Brick.
Data Drive Replacement 1. Within Guided Maintenance, click Next in the Prepare System page. 2. When Guided Maintenance prompts you to remove the drive, press the cam latch button on the face of the drive carrier to release the cam latch. 3. Open the cam latch fully. The drive disengages from the Brick's midplane. The system then begins rebuilding the data that was on the drive from parity data to the spare drive. This process can take several hours. 4. Slide the drive out of the chassis and set it aside. If you observe an Administrator Action to accept the foreign drive, be sure to click Accept. If the drive came from a spares kit, the Accept Foreign Drive task should begin automatically within a few minutes. Note: If a Copyback or Rebuild operation to this drive occurs, the Accept Foreign Drive task will not complete until that operation completes. After you insert this FRU into a Brick control unit (CU), use Guided Maintenance to complete the replacement procedure. Important! If Guided Maintenance encounters a problem at this stage, you must contact the Technical Support Center to continue Guided Maintenance for this FRU. Inserting a drive improperly can cause errors and faults. Follow these instructions to ensure success. 5. Fully open the cam latch on the replacement drive and slide the drive into the Brick chassis until it snaps into place. If a drive is not fully seated, either or both of the following will be true: ● The metal portion of the carrier will be visible. ● The front of the drive carrier will not be flush with the other carriers. Important! Do not unlatch and re-latch a drive carrier unnecessarily. Doing so can lead to potential troubles in the future. 6. Close the cam latch until it snaps shut to engage the drive with the Brick midplane. The center LED should flash green for up to one minute. 7. In Guided Maintenance, click Next. While the system checks the drive for acceptance, the drive status displays as Foreign. Also, you should see brief bursts of activity on the top and bottom LEDs as each RAID controller checks the drive. After a short while, the center LED should light steady green. Important! If the center LED lights amber, the system has rejected the drive or the drive failed to spin up properly. Contact the Customer Support Center.
If an Administrative Action is asking you to accept the drive is generated, be sure to select the Accept Drive option, which initiates a copyback operation. If an Administrative Action to Accept a Drive is ever answered negatively, do not attempt to use that drive again. Contact Support for another drive. Accepting a drive into the system (foreign or otherwise) will erase that disk. 8. Choose one of the following options: ● If prompted to acknowledge the successful discovery of the drive replacement, click OK to accept the drive. ● If the replacement is not new, Guided Maintenance displays a dialog box that contains the prompt “Are you sure you want to do this?” Choose one:
Acceptance binds this drive to this Brick and destroys any data that may have existed on the drive. Note: When you click OK, the system copies the data from the spare drive back to the array drive. The status of this drive is Copying Back and the spare drive remains in use during this period. Under some circumstances, if there are two failed drives in the Brick, the new drive may go to a Rebuild status indicating that the array is being rebuilt from parity.
9. When the copyback process completes, review the status of the replacement FRU to ensure that: ● The status of the replacement FRU is Normal. ● The task to accept the drive has completed successfully.
OBTAIN CUSTOMER ACCEPTANCE PARTS NOTE: Return the parts if requested by Support/Engineering via the CPAS system, otherwise return the replaced parts as normal.
References<NOTE:1447672.1> - Pillar Axiom: How to use Guided Maintenance in R4 and How to identify a FRU<NOTE:1447965.1> - Pillar Axiom: How to use Guided Maintenance in R5 and How to identify a FRU Attachments This solution has no attachment |
||||||||||||||||
|