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Asset ID: 1-71-1496009.1
Update Date:2012-10-04
Keywords:
Solution Type  Technical Instruction Sure

Solution  1496009.1 :   How to Replace a Sun Server X3-2L(X4270M3) Storage Disk Backplane for Eight-Drive and Twelve-Drive Systems  

Related Items 
    

  • Sun Server X3-2L
    •  
Related Categories 
    

  • PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: x64-CAP VCAP
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 Oracle Confidential (PARTNER). Do not distribute to customers.

 Reason: FRU CAP


Applies to: 

Sun Server X3-2L - Version Not Applicable to Not Applicable [Release N/A]
x86_64



Goal


How to Replace a Sun Server X3-2L(X4270M3) Storage Disk Backplane for Eight-Drive and Twelve-Drive Systems


Fix


CAP PROBLEM OVERVIEW: Storage Disk Backplane Replacement for Eight-Drive and Twelve-Drive Systems 



DISPATCH INSTRUCTIONS



WHAT SKILLS DOES THE ENGINEER NEED:

Sun Server X3-2L Server Training.



TIME ESTIMATE: 60 minutes



TASK COMPLEXITY: 3-FRU 



FIELD ENGINEER INSTRUCTIONS



WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :



If the system is still up and functioning, customer should perform an orderly and graceful shutdown of applications and OS.  Then power off the server and remove the AC power cords from the system.



A data backup is not a prerequisite but is a wise precaution.



WHAT ACTION DOES THE ENGINEER NEED TO TAKE:



1. Prepare the server for service.


    

  1. Power off the server and disconnect the power cords from the power supplies.
    2. 

  2. Extend the server to the maintenance position in the rack.
    3. 

  3. Attach an anti-static wrist strap.
    4. 



2. Remove all of the Fan Modules


    

  1. Open the Server Fan Door. Slide the fan door latches forward and swing the door up to the open position.
    2. 

  2. Using your thumb and forefinger, loosen the captive screw that secures the fan module in the chassis (use a No. 2 Phillips screwdriver if it is too tight to loosen with your fingers).
    3. 

  3. Grasp both the captive screw and the opposite end of the module and lift the fan module straight up and out of the chassis (do not rock it back and forth), and set it aside on an antistatic mat.
    4. 



3. Remove all of the storage drives from the storage drive cage.


    

  1. On each drive, push the latch release button to open the latch
    2. 

  2. Grasp the latch and pull the drive out of the drive slot.
    3. 

  3. Place the drives on an antistatic mat making sure to note the slot locations that the drives were removed from so that they can be re-installed in their proper slots.
    4. 



4. Disconnect the cables and remove the storage drive backplane(s)


    

  1. Disconnect the SAS/SATA cable from the storage drive backplane. Note the cable connections in order to ease proper reconnection of the cables.
    2. 

  2. Disconnect the power cable from the storage drive backplane.
    3. 

  3. Disconnect the disk backplane LED cable from the storage drive backplane.
    4. 

  4. Disconnect the DVD power cable (eight-drive system only) from the top storage drive backplane.
    5. 

  5. Using a No. 2 Phillips screwdriver, loosen the two screws that secure the storage drive backplane to the chassis.
    6. 

  6. Slide the backplane forward toward the front of the server to release it from the three mushroom standoffs, and lift it out of the chassis.
    7. 

  7. Repeat Steps a-f to remove the second storage drive backplane in an eight-drive system.
    8. 

  8. Repeat Steps a-f to remove the third storage drive backplane in a twelve-drive system.
    9. 



5. Install the new storage drive backplane(s) and connect the cables.


    

  1. Lower the storage drive backplane into the server, and position it to engage the three mushroom standoffs.
    2. 

  2. Using a No. 2 Phillips screwdriver, install and tighten the two screws to secure the storage drive backplane to the chassis.
    3. 

  3. Reconnect the disk backplane LED cable to the storage drive backplane.
    4. 

  4. Reconnect the power cable to the storage drive backplane.
    5. 

  5. Reconnect the SAS/SATA cable to the storage drive backplane.
    6. 

  6. Reconnect the DVD power cable (eight-drive system only) to the top storage drive backplane.
    7. 

  7. Repeat Steps a-f to install the second storage drive backplane in an eight-drive system.
    8. 

  8. Repeat Steps a-f to install the third storage drive backplane in a twelve-drive system.
    9. 



6. Re-install the storage drives into the storage drive cage.


    

  1. Making sure to install the drives back into the same slots from which they were removed align the drive to the drive slot.
    2. 

  2. Slide the drive into the bay until the drive is fully seated.
    3. 

  3. Close the drive latch to lock the drive in place.
    4. 



7. Re-install the Fans


    

  1. Install the fan modules into the server.
    2. 

  2. For each module press down on the fan module and apply firm pressure to fully seat the fan module.
    3. 

  3. Close the fan door.
    4. 



8. Return the Server to operation


    

  1. Remove any anti-static measures that were used.
    2. 

  2. Return the server to it's normal operating position within the rack.
    3. 

  3. Re-install the AC power cords and any data cables that were removed.
    4. 

  4. Power on server. Verify that the Power/OK indicator led lights steady on.
    5. 



 


OBTAIN CUSTOMER ACCEPTANCE



WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:



Boot up system and verify full functionality



REFERENCE INFORMATION:

Sun Server X3-2L Documentation


http://docs.oracle.com/cd/E23393_01/index.html



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