| Asset ID: |
1-71-1489965.1 |
| Update Date: | 2012-09-14 |
| Keywords: | |
Solution Type
Technical Instruction Sure
Solution
1489965.1
:
Tape - Data Requirements Reference: Data Needed in Order to Troubleshoot a Tape Hardware Problem
| Related Items |
- Sun StorageTek T10000 Tape Drive
- Sun StorageTek SL3000 Modular Library System
- Sun StorageTek L700 Tape Library
- Sun StorageTek 9840 Tape Drive
- Sun StorageTek L180 Tape Library
- Sun StorageTek L1400 Tape Library
- Sun StorageTek 9940 Tape Drive
- Sun StorageTek SL500 Modular Library System
- LTO Tape Drive
- Sun StorageTek SL24 Tape Autoloader
- Sun StorageTek SL8500 Modular Library System
- Sun StorageTek SL48 Tape Library
|
| Related Categories |
- PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: SL3000-8500 Library
|
In this Document
Applies to:
Sun StorageTek 9840 Tape Drive - Version Not Applicable to Not Applicable [Release N/A]
Sun StorageTek 9940 Tape Drive - Version Not Applicable to Not Applicable [Release N/A]
Sun StorageTek T10000 Tape Drive - Version Not Applicable to Not Applicable [Release N/A]
Sun StorageTek SL500 Modular Library System - Version Not Applicable to Not Applicable [Release N/A]
Sun StorageTek SL3000 Modular Library System - Version Not Applicable to Not Applicable [Release N/A]
Information in this document applies to any platform.
Goal
Check on the list below the documents prefered for troubleshooting the issue with your hardware.
Fix
|
SL500/3000/8500 Libraries
|
|
StorageTek Library Console ( SLC ) Training Information Doc ID 1368700.1
|
|
Issue or the Event Requiring Analysis
|
Minimal data required to progress the call
|
Preferred Data Requirements
|
|
Any library problem.
|
-Obtain Error Warning Info Logs Using SL Console as explained in doc id: 1483089.1
-How to Collect Library Information using SLConsole (Doc ID 1485307.1)
|
-Obtain Log snapshot as described in Doc ID 1377490.1
-How to Collect Library Information using SLConsole (Doc ID 1485307.1)
|
|
|
|
|
|
L180/700/1400 Libraries
|
|
Issue or the Event Requiring Analysis
|
Minimal data required to progress the call.
|
Preferred Data Requirements
|
|
Any library problem.
|
Obtain FSC Log as described in doc id: 1431368.1
|
Obtain FSC Log as described in doc id: 1431368.1
|
|
|
|
|
|
SL24/SL48 Autoloaders
|
|
Issue or the Event Requiring Analysis
|
Minimal data required to progress the call.
|
Preferred Data Requirements
|
|
Any autoloader problem.
|
How to Run Wellness / Diagnostic Test on Library Doc ID 1369772.1
|
How to obtain error codes (Doc ID 1484746.1) on review
|
|
|
|
|
|
Drive Problems
|
|
Issue or the Event Requiring Analysis
|
Minimal data required to progress the call
|
Preferred Data Requirements
|
|
HP LTO drive
|
Get FSC’s as displayed in the library or autoloader.
|
Get Drive dump file using LTT as described in Doc Id 1185771.1
|
|
IBM LTO drive
|
Get FSC’s as displayed in the library or autoloader, or FSC number as displayed in the drive’s LED.
|
Get Drive dump file using ITDT as described in Doc Id 1016763.1
|
|
Legacy Drive, 9x40
|
Get drive FSC as displayed by the library or autoloader.
|
Get drive FSC as displayed by the library or autoloader.
|
|
|
|
|
References
<NOTE:1368700.1> - SL500/SL3000/SL8500 - StorageTek Library Console ( SLC ) Training Information
<NOTE:1483089.1> - SL500/SL300/SL8500 - How to Collect Error Warning Info Logs and Library Information Using SL Console
<NOTE:1377490.1> - SL3000/SL8500 - Procedure for Collecting One Button Log Snapshot From Library
<NOTE:1185771.1> - How to Collect Statistical and Error Logs from HP LTO Tape Drive Using HP LTT:ATR:1185771.1:1
<NOTE:1016763.1> - How to Collect Statistical and Dump Logs From IBM LTO Drives Using ITDT (IBM Tape Diagnostics Tool):ATR:1016763.1:1
<NOTE:1369772.1> - SL24/SL48 - How to Run Wellness / Diagnostic Test on Library
Attachments
This solution has no attachment
