Sun Netra T2000 Server
 

PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: SPARC-CAP VCAP
 

Applies to:

Goal

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To report errors or request improvements on this procedure, please Add a Comment on Doc ID: 1488941.1
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How to Replace a Netra T2000 System Board

Fix

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:  T2000 Product Knowledge/Training

TASK COMPLEXITY: 2

TIME ESTIMATE: 90 minutes

*FIELD ENGINEER INSTRUCTIONS*

PROBLEM OVERVIEW:  System Board (motherboard) failure.

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY?  N/A
   A data backup is not a pre-requisite but is a wise precaution. System needs to be shutdown by customer

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

SPECIAL INSTRUCTIONS: The non-RoHS system boards and RoHS system boards on Netra T2000 are NOT compatible (interchangeable), so a non-RoHS system board can NOT be replaced by a RoHS-compliant system board and vice versa.

• For details refer to Doc ID 1019257.1 Best Practice for system board replacement on Sun Fire[TM] T2000 
• NOTE: After replacing the RAID controller (system board or SAS PCI card) on T2000, any existing HW RAID volumes (and member disks, including boot disk) may not be seen and need to be re-activated. For details and guidelines refer to doc 1009723.1.

1. Shut the System Down & disconnect cables

2. Extend the Server to Maintenance Position & remove from rack if prefered

3. Perform Electrostatic Discharge Prevention Measures

4. Remove the Top Cover

5. Remove the PCI tray

6. Remove the DIMM/CPU Duct

7. Remove the Fan Tray Assy

8. Remove all DIMMs from motherboard assembly.

9. Remove the Alarm Card

10. Remove system controller card from motherboard assembly.

11. Disconnect cables from motherboard assembly.

12. Remove screws that secure motherboard assembly to chassis & bus bars.

13. Lift up slighty and slide the motherboard assembly forward, lift up on the right edge, and remove the motherboard assembly from the chassis.

14. Place faulty motherboard assembly on antistatic mat.

15. Unpackage replacement motherboard assembly and place it on antistatic mat.

16. Lower the left edge of the motherboard assembly into the chassis, then the entire board, and while slightly elevated, slide the motherboard assembly to the back of the chassis

17. Align the motherboard assembly screw holes over the chassis standoffs.

18. Secure motherboard assembly to chassis with screws.

19. Tighten two bus bar screws to secure bus bar to motherboard assembly.

20. Reinstall system controller card in motherboard assembly.

21. Reinstall Alarm Card.

22. Reinstall all DIMMs in motherboard assembly in slots from which they were removed.

23. Reconnect cables to motherboard

24. Reinstall Fan assembly

25. Reinstall DIMM/CPU duct

26. Reinstall PCI Tray

27. Reconnect all cables that were removed from rear of server.

28. Install top cover on chassis.


OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE FE/CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Boot system and monitor boot sequence for errors. Test functionality of system:
1. Run the Solaris "fmadm faulty" and ALOM  "showfaults -v" command to verify that the fault has been cleared.
2. Perform one of the following tasks based on your verification results:
   * If the previous steps did not clear the fault, refer to doc 1004229.1 for information about the tools and methods you can use to diagnose and clear component faults.
   * If the previous steps indicate that no faults have been detected, then the component has been replaced successfully. No further action is required
3. If RAID volumes existed prior the replcement, follow document 1009723.1: Troubleshooting inability to see a pre-existing RAID volume on T1000/T2000 T5120/T5140/T5220/T5240/T5440 T6320/T6340

4. Restart software applications per applicable administration guides to resume system operation.

REFERENCE INFORMATION:

Netra T2000 Service Manual: http://docs.oracle.com/cd/E19596-01/index.html

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