| Asset ID: |
1-71-1484746.1 |
| Update Date: | 2012-08-20 |
| Keywords: | |
Solution Type
Technical Instruction Sure
Solution
1484746.1
:
SL24/SL48 - How to Obtain Error Code Logs
| Related Items |
- Sun StorageTek SL24 Tape Autoloader
- Sun StorageTek SL48 Tape Library
|
| Related Categories |
- PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: STK Legacy Drive and Library
|
In this Document
Applies to:
Sun StorageTek SL24 Tape Autoloader - Version All Versions to All Versions [Release All Releases]
Sun StorageTek SL48 Tape Library - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.
Goal
Obtain the SL24/SL48 Autoloader error codes.
Fix
The error codes can be obtained from the Front panel LED or throught the RMI Web interface.
To get them from the front panel you have to write them down and attach them to the serivce request.
To obtain them through RMI:
1. Load the RMI web interface.
2. Input a valid Username: and Password:
3. Select Support, then Library Logs and finally selecting the Error Trace to display the errors.
The logs entries are in the format YY.MM.DD HH.MM.SS.ss Lib/Err<AA BB CC DD
where AA can be 80 for a hard error and 40 for a soft error
BB is the error code. CC and DD the subcodes of the partical error.
4. The errors can be saved in a Dump file through the Save Service Dump button.
This file can then be uploaded to My Oracle support for diagnostics.
References
<NOTE:1447472.1> - My Oracle Support Help - Attaching Support Files to a Service Request
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