Pillar Axiom: Component status in unknown state after unexpected power interruption event

Asset ID:	1-71-1473116.1
Update Date:	2012-08-29
Keywords:

Solution Type Technical Instruction Sure

Solution 1473116.1 : Pillar Axiom: Component status in unknown state after unexpected power interruption event

Related Items


Pillar Axiom 600 Storage System
 Pillar Axiom 500 Storage System

Related Categories


PLA-Support>Sun Systems>DISK>Pillar Axiom>SN-DK: Ax500

In this Document

Goal

Fix

Oracle Confidential (PARTNER). Do not distribute to customers.
Reason: Intended for Support Personnel Only
Created from <SR 3-5904691280>

Applies to:

Pillar Axiom 500 Storage System - Version Not Applicable to Not Applicable [Release N/A]
Pillar Axiom 600 Storage System - Version Not Applicable to Not Applicable [Release N/A]
Information in this document applies to any platform.

Goal

After power failure the axiom may not reboot in a normal manner and go into an unknown or critical state.

Fix

If possible, the array can be shut down cleanly and brought back up in a normal controller manner.

First check would be whether all LUNs are online, or if any are partial offline, offline, degraded, etc.
Then, look for any Pinned Data [as that would prevent a graceful shutdown]
Look at Slammers, Bricks, and drives to see if any were affected by the power cycle....
From there, you can usually pick a full power cyle, an emergencyrestartpreservingbbm, a normal shutdown, or nothing at all.

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