How to Replace a Netra T5220 DVD drive:ATR:1464540.1:0

Asset ID:	1-71-1464540.1
Update Date:	2012-06-04
Keywords:

Solution Type Technical Instruction Sure

Solution 1464540.1 : How to Replace a Netra T5220 DVD drive:ATR:1464540.1:0

Applies to:

Sun Netra T5220 Server - Version Not Applicable and later
Information in this document applies to any platform.

Goal

How to Replace a Netra T5220 DVD Drive

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To report errors or request improvements on this procedure,
please go to http://support.us.oracle.com and put a comment on Doc ID: 1464540.1
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Fix

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
T5220 Product Knowledge or Training

TIME ESTIMATE: 60 minutes

Task Complexity: 0

FIELD ENGINEER INSTRUCTIONS

PROBLEM OVERVIEW: Faulty Disk Backplane

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :
A data backup is not a pre-requisite but is a wise precaution.
Customer should shut the operating system down gracefully (using "init 0"), and after the system has shut down Switch from the system console to the -> prompt by typing the #. (Hash Period) key sequence. At the -> prompt, type the stop /SYS command.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:
*** Follow standard ESD procedures to avoid Electrostatic Discharge

1. Disconnect all power cables

Removal:

1. Move the left DVD locking arm to the left & then remove the DVD drive.

Installation:

1. Install DVD drive, BUT ensure that the new drive is the same type/part number as the prior since this platform initially released with a PATA DVD, but then transitioned to using a SATA DVD toward the end of production. PATA & SATA drives are not compatible & require a differing PDB.

2. Connect all power cables.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Customer restart software applications per applicable administration guides to resume system operation.

PARTS NOTE: https://support.oracle.com/handbook_private/Systems/Netra_T5220/components.html#RemovableMedia

REFERENCE INFORMATION: http://docs.oracle.com/cd/E19350-01/index.html

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