How To Replace a Netra T3-1 or T4-1 Disk Backplane:ATR:1458532.1:1

Asset ID:	1-71-1458532.1
Update Date:	2012-08-01
Keywords:

Solution Type Technical Instruction Sure

Solution 1458532.1 : How To Replace a Netra T3-1 or T4-1 Disk Backplane:ATR:1458532.1:1

Applies to:

Netra SPARC T4-1 Server - Version Not Applicable and later
Netra T3-1 - Version Not Applicable and later
Information in this document applies to any platform.

Goal

Service Disk Backplane

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Fix

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
Knowledge of Netra T3-1 or T4-1 servers recommended but not required, this is a CRU procedure that can be performed by customer.

Time Estimate: 45 minutes

Task Complexity: 1

FIELD ENGINEER INSTRUCTIONS

PROBLEM OVERVIEW: Disk Backplane failure

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :
Shut down system and Power down the server.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

Remove the Hard Disk Backplane

1. Remove the server from the rack.

2. Remove the top cover.

3. Remove all of the hard drives.

4. Remove the hard drive fan.

5. Remove the flat flexible cable from the signal interface board to the hard drive backplane.

6. Remove the signal cable from the hard drive backplane.

7. Fully loosen the two captive screws from the hard drive backplane

8. Tilt the hard drive backplane toward the power supplies and lift the hard drive backplane straight up and out of the chassis.

9. Place the hard drive backplane on an antistatic mat.

Install the Hard Drive Backplane

1. Align the hard drive backplane to the location where it installs into the chassis. The flat flexible connector points up and the hard drive connectors are towards the front of the chassis.

2. Tilt the hard drive backplane slightly backwards and lower it into the chassis

3. Align the bottom edge of the hard drive backplane with the tabs in the chassis.

4. Tilt the hard drive backplane forward against the hard drive bay.

5. Tighten the captive screws

6. Attach the signal cable to the hard drive backplane.

7. Attach the flat flexible cable from the signal interface board to the hard drive backplane

8. Install the hard drive fan.

9. Install the hard drives.

10. Put the server into the rack.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE FE/CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Boot system and monitor boot sequence for errors. Test functionality of system:
1. Run the Solaris "fmadm faulty" and SP/ILOM "show faulty" command (if only ALOM is supported run "showfaults -v" command) to verify that the fault has been cleared.
2. Perform one of the following tasks based on your verification results:
* If the previous steps did not clear the fault, refer to doc 1004229.1 for information about the tools and methods you can use to diagnose and clear component faults.
* If the previous steps indicate that no faults have been detected, the component has been replaced successfully. No further action is required
3. Restart software applications per applicable administration guides to resume system operation.

PARTS NOTE: 371-4941 [C] 4-Slot Disk Backplane (same part for both the Netra T3-1 or T4-1)

REFERENCE INFORMATION: Netra SPARC T3-1 Service Manual, p/n E20689 or Netra SPARC T4-1 Service Manual, p/n E23206-xx

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