Pillar Axiom 300 Storage System
 
Pillar Axiom 600 Storage System
 
Pillar Axiom 500 Storage System
 

PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: DISK-CAP VCAP
 

In this Document

Goal

Fix

References

Applies to:

Goal

To replace an FC disk drive.

Fix

 DISPATCH INSTRUCTIONS
   WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED: Knowledge of how to access the Client/GUI of the Axiom for R4 and R5.
   TIME ESTIMATE: 30 minutes
   TASK COMPLEXITY: 0

FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:
   PROBLEM OVERVIEW: A disk has failed in a Fibre Channel brick and needs to be replaced.
   WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY?: A warning status will be displayed for the system and the brick with the failed disk.
   WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE: See information below.

To help you identify the target Brick that has the drive FRU that needs to be replaced, Guided Maintenance beacons the bezel LEDs on the target Brick. If you click Reverse Identify in the GUI, Guided Maintenance beacons the LEDs on all Bricks except for the target Brick.

Remove a Brick Drive
1. Within Guided Maintenance, click Next in the Prepare System page.
2. When Guided Maintenance prompts you to remove the drive, press the cam latch button on the face of the drive carrier to release the cam latch.
3. Open the cam latch fully and the drive will disengage from the Brick's midplane.
4. Slide the drive out of the chassis and set it aside.
5. Slide the replacement spare drive into the Brick chassis and push the drive into place.
6. Choose one of these options as appropriate:
- Click OK to accept the replacement. Acceptance binds this drive to this Brick and destroys any data that may have existed on the drive.
- Click Cancel to reject the replacement. Rejection terminates this procedure and retains any previous data that might have existed on the drive.
Important! If you reject the replacement spare drive, it cannot be used again in this system.
7. Review the status of the replacement FRU to ensure that it is Normal.

Only factory-fresh, Oracle-supplied drives are supported in Pillar Axiom systems. These drives have a unique identifier. The process of writing this identifier to the physical drive is called branding. If the drive is unbranded, the Pillar Axiom system rejects it. When the FRU replacement process is complete, the Pillar Axiom system reports the status of the FRU.
After Guided Maintenance successfully validates the drive replacement, the drive is bound to that Brick.

Important! The capacity of the drive replacement must be equal to or greater than that of the other drives in the Brick.

OBTAIN CUSTOMER ACCEPTANCE
   WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE: Replace the failed disk and all components should report normal status.

PARTS NOTE: Return failed components as needed.

REFERENCE INFORMATION: See below.

References

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