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In this Document

Goal

Fix

References

Applies to:

Goal

How to replace a SATA Brick spare drive using Guided Maintenance

Fix

DISPATCH INSTRUCTIONS
WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED: An understanding of Guided Maintenance in R4 and R5

TIME ESTIMATE: 30 minutes

TASK COMPLEXITY: 0

FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS: Log onto the Axiom GUI / Client to access Guided Maintenance

PROBLEM OVERVIEW:

   WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY?: The FRU can be Failed/Warning status

   WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE: Read reference docs before proceeding:

Pillar Axiom: How to use Guided Maintenance in R4 and How to identify a FRU

Pillar Axiom: How to use Guided Maintenance in R5 and How to identify a FRU

About SATA Brick Spare Drive Replacement

Each SATA and SATA V2 Brick has a spare drive that provides backup storage capacity for the RAID controllers if any of the 12 standard drives should fail. It is often referred as the 13th drive.
The location of the spare drive is accessed from the back side of the Brick.

Important! If ACT0 or ACT1 is blinking regularly, the spare drive is currently in use. Check for failed drives in this Brick, replace as needed, and wait for the CopyBack to complete before servicing the spare drive.
Note: When Guided Maintenance beacons the spare drive to identify it, Guided Maintenance:
- Turns off the ACT0, RDY, and ACT1 LEDs.
- Lights the FLT LED solid amber

About SATA Brick Spare Drive Removal

To help you identify the target Brick that has the FRU that needs to be replaced, Guided Maintenance beacons the bezel LEDs on the target Brick. If you click Reverse Identify in the GUI, Guided Maintenance beacons the LEDs on all Bricks except for the target Brick.
After you click Prepare System, Guided Maintenance continues the replacement process only if the spare drive is not in use. If the spare drive is in use, Guided Maintenance reports this fact. You can try again or exit Guided Maintenance.

Important! Removal of the spare drive can occur only when it is not in use. A spare drive is in use when an array drive has failed or is being rebuilt. To replace the spare drive, first replace the failed drive in the array or wait until the drive rebuild process is complete.
After the system is prepared, Guided Maintenance displays a completion message and enables Next.

Remove a Spare Drive

1 When Guided Maintenance prompts you to remove the spare drive, unscrew the two screws that secure the locking tabs to the spare drive casing.
Springs retain the screws in the locking tabs.

2 Push the two locking tabs down.
   Result:The spare drive disengages from the Brick's midplane.

3 Slide the spare drive out of the chassis and set it aside.
Caution: Immediately replace the component to maintain proper airflow and cooling. Over-temperature conditions will occur if the replacement FRU is not installed into the chassis. Over-temperature conditions can damage other components.

About SATA Brick Spare Drive Insertion

Only factory-fresh, Oracle-supplied drives are supported in Pillar Axiom systems. These drives have a unique identifier. The process of writing this identifier to the physical drive is called branding. If the drive is unbranded, the Pillar Axiom system rejects it.
After you insert this FRU into a Brick control unit (CU), use Guided Maintenance to complete the replacement procedure.

Important! If Guided Maintenance encounters a problem at this stage, you must contact the Pillar World Wide Customer Support Center to continue Guided Maintenance for this FRU.

When the FRU replacement process is complete, the Pillar Axiom system reports the status of the FRU.
After Guided Maintenance successfully validates the drive replacement, the drive is bound to that Brick.

Important! The capacity of the drive replacement must be equal to or greater than that of the other drives in the Brick.

Inserting a Spare SATA Drive

1 Slide the replacement spare drive into the Brick chassis and push the drive into place.
2 Lift up the locking tabs to engage the spare drive with the Brick midplane.

NOTE: The RDY LED should begin flashing green when the drive is inserted. This LED should stop flashing and light steady green within one minute.
A burst of flashing should then be seen on the CU 1 and CU 0 LEDs. If the RDY LED continues to flash or the FLT LED lights, contact the Oracle Support Center

3 Screw the two screws that are located on either side of the component into the back of the chassis until they are firmly secured. Do not over tighten.
4 In Guided Maintenance, click Next.
5 Choose one of these options as appropriate:
   - If prompted to acknowledge the successful discovery of the spare drive replacement, click OK.
   - If the replacement is not new, Guided Maintenance opens a dialog box and displays the prompt "Are you sure you want to do this".
      Choose one of these options:
      - Click OK to accept the replacement. Acceptance binds this drive to this Brick and destroys any data that may have existed on the drive.
      - Click Cancel to reject the replacement. Rejection terminates this procedure and retains any previous data that might have existed on the drive.

Important! If you reject the replacement spare drive, it cannot be used again in this system.

6 Review the status of the replacement FRU to ensure that it is Normal.

OBTAIN CUSTOMER ACCEPTANCE
WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE: Complete guided maintenance

PARTS NOTE:

Return the parts if requested by Support/Engineering via the CPAS system. Otherwise dispose of replaced parts as normal

REFERENCE INFORMATION:

See below:

References

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