How to Collect a Snapshot from an x86 Platform Service Processor (SP or ILOM)

Asset ID:	1-71-1448069.1
Update Date:	2012-09-20
Keywords:

Solution Type Technical Instruction Sure

Solution 1448069.1 : How to Collect a Snapshot from an x86 Platform Service Processor (SP or ILOM)

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Sun Blade X6450 Server Module
 Sun Fire X4150 Server
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 Sun Netra X4200 M2 Server
 Sun Blade X6240 Server Module
 Sun Fire X4440 Server
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PLA-Support>Sun Systems>x64>Server>SN-x64: MISC-SERVER
 .Old GCS Categories>Sun Microsystems>Servers>x64 Servers

In this Document

Goal

Fix

Applies to:

Sun Fire X4200 Server - Version Not Applicable and later
Sun Blade X6275 M2 Server Module - Version Not Applicable and later
Sun Fire X4600 Server - Version Not Applicable and later
Sun Fire X4540 Server - Version Not Applicable and later
Sun Fire X2270 M2 Server - Version Not Applicable and later
Information in this document applies to any platform.

Goal

To discuss this information further with Oracle experts and industry peers, we encourage you to review, join or start a discussion in the My Oracle Support Community - Sun x86 Systems

How To Collect a Snapshot from either the web GUI interface or from the CLI prompt.

Fix

To collect SP data using the Snapshot data collector utility, you may need the Admin (a) role enabled.

Method #1 - From the service processor webGUI interface.

Log in to the ILOM web interface.
Select Maintenance -> Snapshot.

The Service Snapshot Utility page appears.

Snapshot

Select the desired Data Set: Normal

Normal - Specifies that ILOM, operating system, and hardware information is collected.

Important

Do not enable this option: 'Collect Only Log Files From Data Set'. Doing so will limit the snapshot to a much smaller sub-section of log files.

Select one of the following methods to transfer the output file:

Browser

Click Run.

A Save As dialog box appears.

In the dialog box, specify the directory to which to save the file and the file name.

Click OK.

The file is saved to the specified directory.

=======================================================================

Method #2 - From the service processor CLI interface.

1. Log in to the ILOM CLI interface.

# ssh xxx.xxx.xxx.xxx



Password:

2. You will see a similar output:

Sun(TM) Integrated Lights Out Manager

Version 2.0.2.5

Copyright 2007 Sun Microsystems, Inc. All rights reserved.

Use is subject to license terms.



->

3. After the '->' prompt, type the command in below:

-> set /SP/diag/snapshot dataset=normal

Set 'dataset' to 'normal'

4. Type the following command:

-> set /SP/diag/snapshot dump_uri=sftp://user:<password>@<ip address of host>/<directory>

Example:

-> set /SP/diag/snapshot dump_uri=sftp://root:[email protected]/temp

5. Next cd to the snapshot directory and view the status:

-> cd /SP/diag/snapshot

-> show

* Verify that the status shown under properties is 'Running':

Properties:



dataset = normal

dump_uri = (Cannot show property)

encrypt_output = false

** result = Running **

IMPORTANT
Wait for the snapshot process to complete. It may take several minutes.
Continue to check until the status is shows 'Snapshot Complete'
Do not use, access, view, copy or move the snapshot file until it has completed.

6. You can now exit the CLI interface and find your snapshot in the directory you specified.

The filename will look similar to this example:

gl-x64-sp_10.1.1.55_2012-03-07T07-24-50

Do not rename the snapshot file.

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