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Asset ID: 1-71-1446451.1
Update Date:2012-05-23
Keywords:

Solution Type  Technical Instruction Sure

Solution  1446451.1 :   How To Identify Fan Failures on Sun Fire V125/V210/215/240/245/250, Sun Fire V440/445 and Netra 210/240/440  


Related Items
  • Sun Fire V250 Server
  •  
  • Sun Fire V445 Server
  •  
  • Sun Netra 240 (DC) Server
  •  
  • Sun Fire V240 Server
  •  
  • Sun Netra 210 Server
  •  
  • Sun Fire V440 Server
  •  
  • Sun Fire V210 Server
  •  
  • Sun Fire V245 Server
  •  
  • Sun Fire V125 Server
  •  
  • Sun Fire V215 Server
  •  
  • Sun Netra 240 (AC) Server
  •  
  • Sun Netra 440 Server
  •  
Related Categories
  • PLA-Support>Sun Systems>SPARC>Workgroup Servers>SN-SPARC: SF-V2x0
  •  
  • .Old GCS Categories>Sun Microsystems>Servers>NEBS-Certified Servers
  •  
  • .Old GCS Categories>Sun Microsystems>Servers>Entry-Level Servers
  •  




In this Document
Goal
Fix


Created from <SR 3-5528798811>

Applies to:

Sun Fire V240 Server - Version Not Applicable to Not Applicable [Release N/A]
Sun Fire V245 Server - Version Not Applicable to Not Applicable [Release N/A]
Sun Fire V250 Server - Version Not Applicable to Not Applicable [Release N/A]
Sun Fire V440 Server - Version Not Applicable to Not Applicable [Release N/A]
Sun Fire V445 Server - Version Not Applicable to Not Applicable [Release N/A]
Information in this document applies to any platform.

Goal

The goal of this document is to describe how to troubleshoot fan issues on the V120/210/215/240/245/250/440/445 and Netra 210/240/440 servers.

Fix

1) Determine which fan failed

Depending on System type and OS Version a failed Fan can be noticed by
(Temperature) Fault LED lit on the Front Panel or the Power Supply
Errors in /var/adm/messages
prtdiag -v output
ALOM event log (showlogs -v)
ALOM "showenvironment" command

Fans often get very noisy before they fail completely. A noisy fan can be a sign of an imminent failure.


from /var/adm/messages:

Feb 2 05:15:38 cussyb0c rmclomv: [ID 431010 kern.error] CPU_FAN @ MB.P0.F0.RS has FAILED.
Feb 2 06:15:43 cussyb0c rmclomv: [ID 431010 kern.error] CPU_FAN @ MB.P0.F0.RS has FAILED.
Feb 2 07:15:48 cussyb0c rmclomv: [ID 431010 kern.error] CPU_FAN @ MB.P0.F0.RS has FAILED.
Feb 2 08:15:53 cussyb0c rmclomv: [ID 431010 kern.error] CPU_FAN @ MB.P0.F0.RS has FAILED.



from prtdiag -v

====================== Environmental Status =======================
Fan Speeds:
---------------------------------------------
Location Sensor Status Speed
---------------------------------------------
F0 RS okay 6136 rpm
F1 RS okay 6428 rpm
F2 RS okay 6367 rpm
MB/P0/F0 RS failed 0 rpm
MB/P0/F1 RS okay 16463 rpm
MB/P1/F0 RS okay 17763 rpm
MB/P1/F1 RS okay 16463 rpm
PS0 FF_FAN okay
PS1 FF_FAN okay



2) Identify failed fan.

It is important to distinguish between an enclosure fan and a CPU fan.

======================Environmental Status ==========================
Fan Speeds:
---------------------------------------------
Location Sensor Status Speed
---------------------------------------------
F0 RS okay 13235 rpm <- enclosure fan
F1 RS okay 13235 rpm
F2 RS okay 13500 rpm
F3 RS okay 12272 rpm
MB/P0/F0 RS failed 0 rpm <- CPU Fan0 for Proc 0 (left fan of processor 0)
MB/P0/F1 RS okay 16071 rpm <- CPU Fan1 for Proc 0 (right fan of processor 0)
MB/P1/F0 RS okay 16071 rpm <- CPU Fan0 for Proc 1 (left fan of processor 1)
MB/P1/F1 RS okay 15697 rpm <- CPU Fan1 for Proc 1 (right fan of processor 1)
PS0 FF_FAN okay

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