SPARC T3-1B
 

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In this Document

Goal

Fix

Applies to:

Goal

How to Remove and Replace a SPARC T3-1B Service Processor

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Fix

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
T3-1B training is recommended but not required

TIME ESTIMATE: 30 minutes

TASK COMPLEXITY: 0

FIELD ENGINEER INSTRUCTIONS

PROBLEM OVERVIEW: SP failure

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

Shut Down the Oracle Solaris OS
Prepare the Server Module for Removal
Remove the Server Module From the Modular System
Remove the Cover
ESD Safety Measures

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

Remove Service Processor

1.  Lift the lever to eject the SP card.
2.  Rotate the card up and off the retainer.
3.  Set the card on an antistatic mat.

Install Service Processor

1.  Insert the replacement service processor card into the retainer.
    Make sure the tab is aligned with the key.

2.  Lower the service processor card until it is aligned with the connector.
3.  Seat the service processor card into the connector by pressing the card toward the tabs while pressing down.

Caution - If the module does not slide into the socket with relative ease, do not force it.
It may be that the module pins are not perfectly aligned with the socket.
Excessive force could damage the pins, socket, or both.

When the service processor card is in place, the lever will close.

4.  Return the server module to operation.

5. Connect a terminal or a terminal emulator (PC or workstation) to the service processor SER MGT port.

NOTE: If the replacement service processor detects that the SP firmware is not compatible with the existing host firmware, further action will be suspended and the following message will be delivered over the SER MGT port:

Unrecognized Chassis: This module is installed in an unknown or unsupported chassis. You must upgrade the firmware to a newer version that supports this chassis.
If you see this message, go on to Step #6.

6. Download the system firmware.

   a. Configure the SP network port to enable the firmware image to be downloaded. Refer to the Oracle ILOM documentation for network configuration instructions.

   b. Download the system firmware. Follow the firmware download instructions in the Oracle ILOM documentation.

Note - You can load any supported system firmware version, including the firmware revision that had been installed prior to the replacement of the service processor.

   c. If a backup file was created, use the Oracle ILOM restore utility to restore the configuration of the replacement service processor.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
Boot system and monitor boot sequence for errors. Test functionality of system:
1. Run the Solaris "fmadm faulty" and SP/ILOM "show faulty" command (if only ALOM is supported run "showfaults -v" command) to verify that the fault has been cleared.
2. Perform one of the following tasks based on your verification results:
   * If the previous steps did not clear the fault, refer to doc 1004229.1 for information about the tools and methods you can use to diagnose and clear
     component faults.
   * If the previous steps indicate that no faults have been detected, the component has been replaced successfully. No further action is required
3. Restart software applications per applicable administration guides to resume system operation.

PARTS NOTE:
https://support.oracle.com/handbook_private/Systems/SPARC_T3_1B/SPARC_T3_1B.html

REFERENCE INFORMATION:
SPARC T3-1B Server Module Service Manual at http://docs.oracle.com/cd/E19332-01/E24985/gentextid-5145.html#scrolltoc

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