How to upgrade firmware on the Sun Blade Storage Module M2 and troubleshoot issues with this blade:ATR:1395629.1:0

Asset ID:	1-71-1395629.1
Update Date:	2012-03-07
Keywords:

Solution Type Technical Instruction Sure

Solution 1395629.1 : How to upgrade firmware on the Sun Blade Storage Module M2 and troubleshoot issues with this blade:ATR:1395629.1:0

Applies to:

Sun Blade Storage Module M2 - Version: Not Applicable to Not Applicable - Release: N/A to N/A
Sun Blade 6000 System - Version: Not Applicable to Not Applicable [Release: N/A to N/A]
Information in this document applies to any platform.

Goal

Firmware upgrade advice and related topics regarding
Sun Blade Storage Module M2

Solution

DISPATCH INSTRUCTIONS
- WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED: Awareness of ILOM commands Sun Blade 6000 architecture.
- TIME ESTIMATE: 60 minutes
- TASK COMPLEXITY:0

FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:
- PROBLEM OVERVIEW: Need to upgrade firmware on Sun Blade Storage Module M2

- WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE
RESOLUTION ACTIVITY?: All activity on the Storage Blade should be halted.
- WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE:

To check current Sun Blade Storage Module M2 expander firmware revision.

Note that the Sun Blade Storage Module does not have its own ILOM.

From CMM ILOM cli:

-> show /CH/BLx -d properties

where x is slot number of the storage blade.

eg

-> show /CH/BL9 -d properties
/CH/BL9
    Properties:
        type = Blade
        ipmi_name = BL9
        fru_name = SUN BLADE STORAGE MODULE M2
        fru_version = SAS0 5.3.8.0, SAS1 5.3.8.0
        fru_part_number = 466-4585-01
        fru_serial_number = 0FMU002
        fru_extra_1 = SAS0 5.3.8.0, SAS1 5.3.8.0
        fault_state = OK
        load_uri = (none)
        clear_fault_action = (none)

From CMM ILOM BUI:
Click on CMM on left hand panel
Within CMM select tab System Information sub tab Components
click on /CH/BLx where x is storage blade slot number.
A pop up window will display the blade information including the SAS
firmware revision on the blade SAS expanders
eg "SAS0 5.3.6.0, SAS1 5.3.6.0"

To upgrade SAS expander firmware on Sun Blade Storage Module M2

1) Download latest or required firmware from the Patches & Updates section of My Oracle Support

2) This will either be in the form of a patch the firmware package is available by unzipping the file, or it will be in the form of a
"Tools and Drivers DVD". In the second case the patch will require to be unzipped and the resultant iso file mounted to access the firmware update.
The firmware is contained in /Firmware/SAS2 directory.

3) The firmware upgrade can be carried out either from the CMM ILOM BUI
or the cli

The command looks like this from the CMM CLI:

->cd /CH/BLx
->load -source tftp://tftpserver/vB19-AA-sas2exp-5.3.8.0-rom.pkg

where x is the Blade slot the Sun Blade Storage Module M2 is installed

From CMM ILOM BUI:
Click on CMM on left hand panel
Within CMM select tab System Information sub tab Components
Select /CH/BLx where x is storage blade slot number.
Choose update firmware as action and proceed as normal ILOM firmware upgrade.

4) Check upgrade was successful using methods above.

Troubleshooting the Sun Blade Storage Module M2

Note The storage module (which does not have its own service processor) is managed by the
CMM ILOM. In the web interface, you will not see a blade listed for the storage module in the chassis device tree in the left panel.

The CMM event list will contain major events concerning to the storage blade such as insertion, power cycles and basic messages about SAS fabric. Therefore taking a normal snapshot from CMM to examine CMM
event list Blade indicator LEDS reported is a good first step.

Refer to the Sun Blade Storage Module M2 Service Manual at URL
http://docs.oracle.com/cd/E19452-01/index.html
for further advice on troubleshooting and detailed description of
board indicator LEDs

Zoning

The availability to server Blades of storage module resources is managed
through the CMM by the Sun Blade Zone Manager

The Sun Blade Zone Manager is available in the Sun Blade 6000 Modular
System CMM SW 3.0.10 or later, which includes Oracle ILOM 3.0.10 and later.

The Sun Blade Zone Manager use and interface is documented in the following manual.

Oracle Integrated Lights Out Manager (ILOM) 3.0 CMM Administration for Sun Blade 6000 and Sun Blade 6048 Modular Systems
http://docs.oracle.com/cd/E19860-01/index.html

OBTAIN CUSTOMER ACCEPTANCE
- WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
Check firmware is at correct level as documented above. check disks
can be accessed from OS on Blades.

PARTS NOTE: No parts involved in this CAP

REFERENCE INFORMATION:
Sun Blade Storage Module M2 documentation.
http://docs.oracle.com/cd/E19452-01/index.html
Oracle Integrated Lights Out Manager (ILOM) 3.0 documentation
http://docs.oracle.com/cd/E19860-01/index.html

How to upgrade the firmware on the Sun Blade 6000 10GbE M2 VMF NEM and troubleshoot issues with this NEM (Doc ID 1393316.1)>
https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=1393316.1

Oracle Integrated Lights Out Manager (ILOM) 3.0 CMM Administration for Sun Blade 6000 and Sun Blade 6048 Modular Systems
http://docs.oracle.com/cd/E19860-01/index.html

Attachments

This solution has no attachment