Asset ID: |
1-71-1395483.1 |
Update Date: | 2012-07-05 |
Keywords: | |
Solution Type
Technical Instruction Sure
Solution
1395483.1
:
How to upgrade firmware on the Sun Blade Disk Module and troubleshoot issues with this blade:ATR:1395483.1:0
Related Categories |
- PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: x64-CAP VCAP
|
In this Document
Applies to:
Sun Blade 6000 System - Version Not Applicable to Not Applicable [Release N/A]
Information in this document applies to any platform.
Goal
Provide advice on firmware upgrade for Sun Blade Disk Module and links to available information.
Fix
DISPATCH INSTRUCTIONS
- WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED: Knowledge of Sun Blade 6000 architecture and ILOM
- TIME ESTIMATE: 60 minutes
- TASK COMPLEXITY: 0
FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:
- PROBLEM OVERVIEW: Sun Blade Disk Module Firmware update and information
- WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY?: Disk activity on the disk modules should be halted.
- WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE: Review following information.
Sun Blade 6000 Disk Modules and Sun Blade 6000 SAS-NEMs both contain SAS expanders. It is critical that these expanders have the correct firmware. The firmware versions must match for both devices.
The following NEMs can be used with Sun Blade Disk Modules.
Sun Blade 6000 Multi-Fabric Network Express Module (abbreviated Multi-Fabric
NEM)
Sun Blade 6000 10GbE Multi-Fabric Network Express Module (abbreviated 10GbE
Multi-Fabric NEM)
Sun Blade 6000 Virtualized Multi-Fabric 10GbE Network Express Module
(abbreviated Virtualized 10GbE Multi-Fabric NEM)
The server blade firmware, OS drivers and HBA disk controller firmware (REM or onboard) must also all be at the required levels to support Sun Blade 6000 Disk Modules.
For the supported levels of drivers and firmware required refer to the documentation listed on the Sun Blade 6000 Disk Module Documentation URL https://docs.oracle.com/cd/E19045-01/blade.6000disk/index.html
To upgrade the SAS expander firmware on both the disk modules and the NEM expanders the Common Array Manager (CAM) or the Oracle Hardware Management Pack 2.0 (fwupdate utility) is used. Please refer to table 11-1 in the Sun Blade 6000 Disk Module Administration Guide. The method used is dependent on the firmware revision.
A simplified version of the table is reproduced below to identify the upgrade method
Sun Blade 6000 Disk Module and SAS NEM Firmware
Firmware Base Firmware Description
Revision Delivery Platform
----------------------------------------------------------------
5.02.10 Common Array Initial release
(502A) Manager 6.1.2
5.02.14 Common Array Added second source to monitor disk module temperature and voltage
(502E) Manager 6.4.1
5.04.03 Oracle Hardware Support added for SAS-1/SAS-2 device coexistence
Management Pack 2.0
(fwupdate utility)
For Common Array Manager refer to URL https://www.oracle.com/technetwork/documentation/disk-device-194280.html
For Oracle hardware Management Pack refer to URL https://www.oracle.com/technetwork/documentation/sys-mgmt-networking-190072.html
The fwupdate method is described in the following document SAS-1/SAS-2 Compatibility Upgrade Guide For the Sun Blade 6000 Modular System. Note that both the SAS element of the NEM and the Disk Blade is updated at same time and the correct SAS firmware for the type of NEM installed must also be downloaded see URL http://docs.oracle.com/cd/E19045-01/blade.6000disk/index.html
The use of CAM to upgrade disk module and associated NEMs is documented in Chapter 11 of the Sun Blade 6000 Disk Module Administration Guide - pages 109 to 116 http://docs.oracle.com/cd/E19045-01/blade.6000disk/index.html
LSIUTIL
Where to Obtain the lsiutil Software
On My Oracle Support download the latest Sun Blade 6000 Disk Module Firmware Patch
Installing lsiutil
Download lsiutil and unzip it in a temporary directory. It will create operating system-specific subdirectories. If you are running lsiutil on a SPARC blade, use the Solaris subdirectory. Otherwise, use the Solaris x86 subdirectory.
APPENDIX B - Sun Blade 6000 Disk Module Service Manual
This utility should be installed on all on all the server blades in your chassis that are running the Solaris OS and have LSI host bus adapters. A persistent mappings snapshot file for every one of these server blades should be archived in a safe location. These mappings are required for certain procedures such when the LSI controller is replaced. Requirement and procedures are well documented in the Sun Blade 6000 Disk Module Administration Guide, Sun Blade 6000 Disk Module, Service Manual and Sun Blade 6000 Multi-Fabric Network Express Module User's Guide at https://docs.oracle.com/cd/E19045-01/blade.6000disk/index.html
Troubleshooting
Basic top level information such as power, service and error LEDs can be obtained from CMM by running following command
where x is the slot number of the disk blade
-> show -o table /CH/BLx -l all
Review Event Log
cd /CMM/logs/event
show list
Example output might look like:
ID Date/Time Class Type Severity
----- ------------------------ -------- -------- --------
578 Wed Jun 11 06:39:47 2008 Audit Log minor user1 : Open Session : object = /session/type : value = shell : success
577 Wed Jun 11 06:34:53 2008 Audit Log minor user1 : Set : object = /clients/activedirectory/userdomains/3/domain :
value =joe.customer.example.sun.com : success
576 Wed Jun 10 11:22:31 2008 Fault Repair minor Component /CH/NEM0 repaired
575 Wed Jun 10 11:10:02 2008 Fault Repair minorFault fault.chassis.device.fail on component /CH/NEM0 cleared
where x is disk module slot.
OBTAIN CUSTOMER ACCEPTANCE
- WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE: Ensure disks on module are accessible by server OS
PARTS NOTE: None for this CAP
REFERENCE INFORMATION:
Sun Blade 6000 Disk Module Documentation
https://docs.oracle.com/cd/E19045-01/blade.6000disk/index.html
Sun Blade 6000 Disk Module Training Page (Doc ID 1351307.1)
https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=1351307.1
Sun Blade 6000 Disk Module Product Page (Doc ID 1351298.1)
https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=1351298.1
Oracle Hardware Management Pack 2.2 Library
https://docs.oracle.com/cd/E20451_01/index.html
Sun Storage Common Array Manager documentation
https://www.oracle.com/technetwork/documentation/disk-device-194280.html
How to upgrade firmware on the Sun Blade 6000 Virtualized Multi-Fabric 10GbE NEM and troubleshoot issues with this NEM:ATR:1381794.1:0 (Doc ID 1381794.1)
https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=1381794.1
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