| Asset ID: |
1-71-1394909.1 |
| Update Date: | 2012-07-31 |
| Keywords: | |
Solution Type
Technical Instruction Sure
Solution
1394909.1
:
How to Replace Service Processor Module on an Sun Server X2-8, Sun Fire X4800, or (formerly X4800 M2):ATR:1394909.1:0
| Related Items |
- Sun Server X2-8
- Sun Fire X4800 Server
|
| Related Categories |
- PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: x64-CAP VCAP
|
In this Document
Applies to:
Sun Server X2-8 - Version Not Applicable and later
Sun Fire X4800 Server - Version Not Applicable and later
Information in this document applies to any platform.
Goal
How to Replace Service Processor Module on an Sun Server X2-8, Sun Fire X4800, or (formerly X4800 M2).
Fix
DISPATCH INSTRUCTIONS
WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE? X4800 hardware trained.
TASK COMPLEXITY: 0
TIME ESTIMATE: 45 minutes
FIELD ENGINEER INSTRUCTIONS
WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? : The Service Processor Module can be replaced online
WHAT ACTION DOES THE ENGINEER NEED TO TAKE:
Reference Doc:
Sun Fire X4800 Server Service Manual
https://docs.oracle.com/cd/E19140-01/html/821-0282/index.html
Sun Fire X4800 M2 Server Service Manual
https://docs.oracle.com/cd/E20815_01/html/E20840/sfmsm.html#scrolltoc
3D Server Overview
https://oracle.com.edgesuite.net/producttours/3d/x4800/index.html
Service Processor (SP) Module Overview
https://docs.oracle.com/cd/E19140-01/html/821-0282/gjgyh.html#scrolltoc
The Service Processor (SP) Module ensures lights-out manageability of the entire server by providing an aggregate point for monitoring server components using Oracle Integrated Lights Out Management (ILOM). The SP module reduces cabling by providing a single management connection panel that includes 10/100/1000Base-T management (NET MGT) port, a RJ-45 serial port, and a universal connector port (UCP) for the multi port cable. The SP module also contains chassis status LEDs and has 1280 x 1024 video resolution (maximum) with 8 MB of video memory.
SP Module and CMOD Firmware Compatibility Considerations
https://docs.oracle.com/cd/E19140-01/html/821-0282/gjulr.html#scrolltoc
Firmware resides on both the SP module and the CPU modules (CMOD). The firmware versions on both components must match. You can perform firmware updates only on the SP module. The firmware that resides on the CMODs is maintained by the SP module. The SP module automatically updates all CMODs to its version of firmware. If a CMOD is replaced and its version is different from the firmware version that resides on the SP module, then the SP module will update or downgrade the new CMOD to the version of firmware that resides on the SP module. If the SP module is replaced and its firmware is different from the firmware on the CMODs, it will update or downgrade the CMODs to the version of firmware that resides on the SP module.
The following table shows the resulting SP module response to user-initiated firmware updates and component replacements.
User Action SP Response
| Updates the SP module firmware | Updates the firmware of all CMODs to the version of firmware that resides on the SP module. |
|---|
| Replaces or adds a CMOD |
Updates the new CMOD firmware to the version of firmware that resides on the SP module. |
| Installs an SP module with downgraded firmware |
Downgrades the firmware of all CMODs to the downgraded version of firmware that resides on the SP module. |
| Installs an SP module with updated firmware | Updates the firmware of all CMODs to the updated version of firmware that resides on the SP module. |
|---|
How to Remove the SP Module
1. If necessary, prepare the server for service (Example: label any cables to be remove).
2. Access the rear of the server.
3. If necessary, remove the multiport cable and any other cables connected to the SP module.
To remove the multiport cable, squeeze the edges of the multiport cable connector and pull the it out of the UCP on the SP module.
4. To unlock the SP module, squeeze and rotate it to the right.
5. To remove the SP module, use the handle to pull it out of the slot.
How to Install the SP Module
1. Ensure that the SP module handle is in its fully open position.
2. Slide the SP module into its slot until it stops .
Do not push the SP module any farther into the slot.
3. Ensure that the pawl on the handle is aligned with and engages the slot in the wall.
4. Rotate the handle to the left until it is flush with the SP module.
Caution - Pinch point. Keep your fingers clear of the back side of the lever, the lever hinges, and the edges of the module.
This action pushes the SP module into the server and engages the connectors on the rear of the SP module with the internal connector in the SAM.
5. If necessary, attach the multi port and any other cables.
To install the multiport cable, orient the cable, squeeze the sides, and insert the connector into the UCP connector on the SP module.
How to verify the Service Processor Module working properly.
Connect and try to access the SP Module via SER MGT port or after some time the SP IP address.
If the SP login is accessible, then check SP status.
-> show /SP -l all
Example:
-> show /SP -l all
/SYS/SP
Properties:
type = Service Processor
fault_state = OK
clear_fault_action = (none)
/SYS/SP/MB
Properties:
type = Motherboard
ipmi_name = SP/MB
fru_name = ASSY,CMM BD,G5 SP
fru_manufacturer = 9615 HON HAI PRECISION CO. LTD SHENZHEN GUANGDONG CN
fru_part_number = 511-1345-04
fru_serial_number = 0226LHF-1038AK00R0
/SYS/SP/T_AMB
Properties:
type = Temperature
ipmi_name = SP/T_AMB
class = Threshold Sensor
value = 44.000 degree C
upper_nonrecov_threshold = N/A
upper_critical_threshold = N/A
upper_noncritical_threshold = N/A
lower_noncritical_threshold = N/A
lower_critical_threshold = N/A
lower_nonrecov_threshold = N/A
alarm_status = cleared
Check the ILOM version:
-> show /SP
Example
-> show /SP
/SP
Properties:
check_physical_presence = true
hostname = (none)
reset_to_defaults = none
system_contact = (none)
system_description = Sun Fire X4800, ILOM v3.0.9.30.a, r59127
system_identifier = (none)
system_location = (none)
Check ILOM event log to see if any error existed.
-> show /SP/faultmgmt
Example
/SP/faultmgmt
Properties:
-> show faulty
Target | Property | Value
-----------------+-----------------------+-------------------------------------
-> show /SP/logs/event/list
Check OS FMA info if any eror existed
Example
fmadm faulty -a
STATE RESOURCE / UUID
-------- ----------------------------------------------------------------------
If a fault exist, refer to the following Doc ID to clear the fault:
Doc ID 1381773.1
How to clear FMA logs on the ILOM or Solaris:ATR:1381773.1:1 (Doc ID 1381773.1)
https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=1381773.1
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