How To Replace a Sun ZFS Unified Storage Appliance 7310/7410 PCI Riser Board:ATR:1393597.1:0

Asset ID:	1-71-1393597.1
Update Date:	2012-02-08
Keywords:

Solution Type Technical Instruction Sure

Solution 1393597.1 : How To Replace a Sun ZFS Unified Storage Appliance 7310/7410 PCI Riser Board:ATR:1393597.1:0

Applies to:

Sun Storage 7410 Unified Storage System - Version: Not Applicable and later   [Release: and later ]
Sun Storage 7310 Unified Storage System - Version: Not Applicable and later ]
Sun Storage 7310 Unified Storage System - Version: Not Applicable and later    [Release: N/A and later]
Sun Storage 7410 Unified Storage System - Version: Not Applicable and later    [Release: N/A and later]
7000 Appliance OS (Fishworks)

Goal

Replace a Sun ZFS Storage 7310/7410 [C] PCI Riser Board

Solution

DISPATCH INSTRUCTIONS

- WHAT SKILLS DOES THE ENGINEER NEED: Knowledge of 7310/7410.

- TIME ESTIMATE: 90 Min.

- TASK COMPLEXITY: 0

- PROBLEM OVERVIEW
What: Replace a 7310/7410[C] PCI Riser Board.
Where: [Chassis S/N: , Slot No of the PCI raiser board should be inserted by TSC]
Why : PCI riser board has been reported failed or faulted by the appliance

Note: This document is applicable for both SAS1 and SAS2 Appliances.

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

The affected appliance head should be powered off and AC power cords should be disconnected.
In case of clustered system, the resources should be moved to the partner head before powering off the affected head.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

1. Prepare the server for service:
1.1. Shutdown the appliance and disconnect the power cord(s)
1.2. Remove the appliance from the rack.
1.3. Attach an antistatic wrist strap.
1.4. Remove the top cover.

2. Disconnect any data cables connected to the cards on the PCIe riser card being removed. Label the cables to ensure proper connection later.

Note:
7310- The storage controller contains three PCIe risers that are attached to the rear of the motherboard. Each riser supports one PCIe card.
7410- The storage controller contains three PCIe risers that are attached to the rear of the motherboard. Each riser supports two PCIe cards.

3. Remove the back panel PCI crossbar:
3.1. Loosen the two captive Phillips screws on the end of the PCI crossbar.
3.2. Lift the PCI crossbar up and back to remove it from the chassis.

4. Remove the PCIe riser from the system:
4.1. Loosen the captive screw holding the riser to the motherboard.
4.2. Lift up the riser and any PCIe cards that are attached to it as a unit. (The server can have up to three PCIe risers.
Each riser can support two PCIe cards.)

Installing PCI Riser

5. Lower the PCIe riser and any cards attached to it into the system: Slide the back of the riser into the motherboard back panel stiffener.

6. Tighten the screw that secures the riser to the motherboard.

7. Install the back panel PCI crossbar:
7.1. Slide the crossbar down over the PCIe risers.
7.2. Secure the PCI crossbar to the chassis with two captive Phillips screws.

8. Return system to operational state
8.1. Install the top cover.
8.2. Ensure covers are secure and reinstall the appliance back in its original rack location.
8.3. Reconnect power cord(s) and power on appliance.
Verify AC Present LED is lit.
8.4. Confirm appliance boots and BUI is available.
NOTE: When clustered ensure head rejoins cluster perform fail-back as required.

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO
AN OPERATIONAL STATE:

Confirm there are no faults reported in the appliance BUI. Mark Repaired" any prior faults related PCI Riser Board.
Check both BUI /CLI access and client data access.

PARTS NOTE:
7310: 541-2128 [C] x8 PCI Express/XAUI Riser Card Assembly
541-2298 [C] 1-Slot x16 PCI Express Riser Assembly

7410: 541-2109 [C] x8/x8 XAUI Riser Card Assembly
541-2299 [C] x16/x4 Riser

References

https://docs.oracle.com/cd/E19121-01/sf.x4140/820-2401-14/820-2401-14.pdf
https://docs.oracle.com/cd/E19121-01/sf.x4440/820-3836-14/820-3836-14.pdf

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