CAM - How to Remove and Replace Single/Simplex 2500 RAID Controller:ATR:1392936.1:0

Asset ID:	1-71-1392936.1
Update Date:	2012-10-02
Keywords:

Solution Type Technical Instruction Sure

Solution 1392936.1 : CAM - How to Remove and Replace Single/Simplex 2500 RAID Controller:ATR:1392936.1:0

Applies to:

Sun Storage 2530 Array - Version Not Applicable and later
Sun Storage 2510 Array - Version Not Applicable to Not Applicable [Release N/A]
Sun Storage 2540 Array - Version Not Applicable and later
Information in this document applies to any platform.

Goal

How to Remove and Replace a Single/SIMPLEX 2500 RAID Controller

Fix

DISPATCH INSTRUCTIONS
- WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED:
Common Array Manager
- TIME ESTIMATE:40 minutes
- TASK COMPLEXITY:0

FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:
- PROBLEM OVERVIEW:
25x0 Simplex Controller needs to be replaced.

- WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE
RESOLUTION ACTIVITY?:
1. Stop all I/O before starting.

2. Do not power off the array.

- WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE:

- Make sure the array is registered in CAM before proceeding with the replacement.
- Do not remove the array from CAM until the replacement has been completed.

1. Log into Common Array Manager

2. Launch the Service Advisor.

3. Follow the steps for Controller Removal/Replacement.

4. If CAM can not contact the array after being powered on for 2 or more minutes, proceed to step 5.

5. Verify that your CAM version is 6.2.0 or higher.

6. Verify the controller IP address is correct, this requires a serial connection to the controller. Reference: Sun StorageTek 2500 Series Array Hardware Installation Guide

7. Run the following csmservice command. The correct controller firmware will be loaded, the array will reboot.

Typical Command Locations:
Solaris: /opt/SUNWsefms/bin
Windows: c:\Program Files\Sun\Common Array Manager\Component\fms\bin OR c:\Program Files (x86)\Sun\Common Array Manager\Component\fms\bin
Linux: /opt/sun/cam/private/fms/bin


 csmservice -i -a <array-name> -Z UNLOCK -w 
                              OR
 csmservice -i -a <array-name> -f -Z UNLOCK -w

OBTAIN CUSTOMER ACCEPTANCE
- WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO
AN OPERATIONAL STATE:

PARTS NOTE:

REFERENCE INFORMATION:
Array Documentation [Release Notes] at http://docs.oracle.com/cd/E19508-01/820-6247-13/820-6247-13.pdf
Array Documentation at http://docs.oracle.com/cd/E19508-01/index.html

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