| Asset ID: |
1-71-1392811.1 |
| Update Date: | 2012-07-01 |
| Keywords: | |
Solution Type
Technical Instruction Sure
Solution
1392811.1
:
How to Remove and Replace a 2540-M2/2530-M2 Disk Array Battery:ATR:1392811.1:1
| Related Items |
- Sun Storage 2540-M2 Array
- Sun Storage 2530-M2 Array
|
| Related Categories |
- PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: DISK-CAP VCAP
|
In this Document
Applies to:
Sun Storage 2540-M2 Array - Version Not Applicable and later
Sun Storage 2530-M2 Array - Version Not Applicable and later
Information in this document applies to any platform.
Goal
How to Remove and Replace a 2530-M2/2540-M2 Disk Array Battery
Fix
DISPATCH INSTRUCTIONS
WHAT SKILLS DOES THE ADMINISTRATOR OR ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
None. This is a Customer Replaceable Unit with no training requirement.
WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY?:
Array should be powered up and online, and the management host available for reference and access to the CAM Service Advisor.
TIME ESTIMATE: 20 minutes
This time estimate is per battery.
TASK COMPLEXITY: 0
FIELD ENGINEER INSTRUCTIONS
PROBLEM OVERVIEW:
The system has determined that one or both Write Cache Batteries has failed or is nearing expiration.
WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE
RESOLUTION ACTIVITY?:
WHAT ACTION DOES THE ENGINEER NEED TO TAKE:
1. Log into CAM and verify that the battery is Failed, Expired, or Nearing Expiration
2. Follow the Battery Removal and Replacement instructions in the CAM Service Advisor(SA) for the array.
NOTE: There are instructions in the SA that state not to remove the battery if the Blue LED on the battery is NOT LIT. These can be ignored, if the battery is not in a Failed or Expired state. This will not invalidate the warranty.
3. Verify that the battery is charging, then, if necessary, repeat for the other battery.
OBTAIN CUSTOMER ACCEPTANCE
WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN
OPERATIONAL STATE:
1. Verify that the battery age has been reset for each battery replaced.
2. Verify that the alarms for battery have been removed from the alarms list.
3. Notify the customer that charging time for each battery can take up to 14 hours before write cache is restored.
PARTS NOTE:
REFERENCE INFORMATION: The Service Advisor in CAM
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