Sun SPARC Enterprise T5440 Server
 

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In this Document

Goal

Fix

Applies to:

Goal

How to Remove and Replace a SPARC Enterprise T5440 HDD

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Fix

DISPATCH INSTRUCTIONS

- WHAT SKILLS DOES THE ENGINEER NEED:

T5440 product training recommended but not required (it is a CRU part)

- TIME ESTIMATE: 60 minutes

- TASK COMPLEXITY: 0

FIELD ENGINEER INSTRUCTIONS:

- PROBLEM OVERVIEW: Disk Drive Failure

- WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE
RESOLUTION ACTIVITY?

Hard drives in SPARC Enterprise T5440 server are capable of being removed and installed while the server is running. The operating system should be configured by the customer such that the disk drive is free for replacement. e.g. The disk may be part of Solaris Volume Manager, Veritas Volume Manager, mounted file-system, raw partitions, etc. A data backup may be required to restore data onto a replaced disk depending on situation and customer demand.. The customer should be able to inform us if the Hard Drive(s) in question, are under Hardware or Software Raid control.

- WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

NOTE: Please be aware that Disks could be under hardware RAID control. The "cfgadm" commands in this document (and in the Service manual) are for individual drives that are not part of RAID volumes. When a drive is part of a RAID volume, you do not need to unconfigure it before swapping it with a new drive. When replacing a failed drive in a hardware RAID volume, please refer to T5440 Managing RAID Volumes for details:  http://docs.oracle.com/cd/E19488-01/E22632-01/z40003d19112.html#scrolltoc

A) Confirm HDD LED Status

Confirm the status LEDs of each HDD. The front and rear panel Service Required LEDs are lit when the system detects a hard drive fault.

B) Remove HDD

1. At the Solaris prompt, type the cfgadm -al command. This will list all drives
in the device tree, including drives that are not configured.

2. Type cfgadm -c unconfigure to unconfigure the disk.

3. Wait until the blue Ready-to-Remove LED lights. This LED will help you identify which drive is unconfigured and can be removed.

4. On the drive you plan to remove, push the hard drive release button to open the latch.

5) Slide the hard drive out of its bay.

C) Install HDD

1. Align the replacement drive to the drive slot.

2. With the latch open, slide the hard drive into its bay until it is fully seated. Then close the latch to secure the drive.

3. At the Solaris prompt, type the cfgadm -al command. This will list all drives in the device tree, including drives that are not configured.

4. Type cfgadm -c configure command to configure the disk.

5. Wait until the blue Ready-to-Remove LED is no longer lit on the drive that you installed.

6. At the Solaris prompt, type the cfgadm -al command to list all drives in the device tree, including any drives that are not configured.

7) Confirm HDD LED Status again

OBTAIN CUSTOMER ACCEPTANCE

- WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE: 

Reconfigure disk as previously configured. e.g. part of raid set or mounted file-system or raw partition or other.

PARTS NOTE:

For more details, refer to https://support.us.oracle.com/handbook_internal/Systems/SE_T5440/components.html#Disks

REFERENCE INFORMATION:

http://docs.oracle.com/cd/E19488-01/index.html

Detailed SVM instructions can be found at  http://download.oracle.com/docs/cd/E19253-01/816-4520/troubleshoottasks-96/index.html.
See Document 1010946.1 for Detailed Veritas Volume Manager instructions.
See Document 1002753.1 for Detailed ZFS instructions

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