Sun SPARC Enterprise T5440 Server
 

PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: SPARC-CAP VCAP
 

In this Document

Goal

Fix

Applies to:

Goal

How to Remove and Replace a SPARC Enterprise T5440 Memory Dimm

*********************************************************************
To report errors or request improvements on this procedure,
please Add a Comment on Doc ID: 1392462.1
*********************************************************************

Fix

DISPATCH INSTRUCTIONS

- WHAT SKILLS DOES THE ENGINEER NEED:

T5440 product training or field experience with other CMT servers.

- TIME ESTIMATE: 60 minutes

- TASK COMPLEXITY: 1

FIELD ENGINEER INSTRUCTIONS:

- PROBLEM OVERVIEW: Memory/Dimm Failure

- WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE
RESOLUTION ACTIVITY?

A data backup is not a pre-requisite but is a wise precaution.
The customer should conduct an orderly software system shutdown. Then power down system and disconnect the power cords.

- WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

A) Remove a Memory/Dimm Module

Note: You must replace a faulty FB-DIMM with an identical part (same part number)

1) Extend the Server to the Maintenance Position

2) Perform Electrostatic Discharge – Antistatic Prevention Measures

3) Remove the Top Cover

4) Remove a CPU/Memory Module

If you are removing a faulty FB-DIMM, determine which FB-DIMM you want to remove.

5) Press the FB-DIMM fault button. Note which FB-DIMM fault LED is illuminated.

6) Push down on the ejector tabs on each side of the FB-DIMM until the FB‐DIMM is released.

Caution - FB-DIMMs might be hot. Use caution when servicing FB-DIMMs.

7) Grasp the top corners of the faulty FB-DIMM and remove it from the CMP/memory module.

8) Place the FB-DIMM on an antistatic mat.

9)Repeat Step 6 through Step 8 to remove any additional FB-DIMMs.

B) Install a Memory/Dimm Module

1) Un-package the replacement FB-DIMMs and place them on an antistatic mat.

2) Ensure that the ejector tabs are in the open position.

3) Line up the replacement FB-DIMM with the connector.
Align the FB-DIMM notch with the key in the connector. This ensures that the FB-DIMM is oriented correctly.

4)  Push the FB-DIMM into the connector until the ejector tabs lock the FB-DIMM in place.

If the FB-DIMM does not easily seat into the connector, verify that the orientation of the FB-DIMM is correct. If the orientation is reversed, damage to the FB-DIMM might occur.

5) Repeat Step 2 through Step 4 until all replacement FB-DIMMs are installed.

6) Install the Top Cover

7) Slide the Server Into the Rack

8) Use ILOM to clear any related faults.

OBTAIN CUSTOMER ACCEPTANCE

- WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Boot system and monitor boot sequence for errors. Test functionality of system:
1. Run the Solaris "fmadm faulty" and SP/ILOM "show faulty" command (if only ALOM is supported run "showfaults -v" command) to verify that the fault has been cleared.
2. Perform one of the following tasks based on your verification results:
   * If the previous steps did not clear the fault, refer to doc 1004229.1 for information about the tools and methods you can use to diagnose and clear component faults.
   * If the previous steps indicate that no faults have been detected, then the component has been replaced successfully. No further action is required
3. Restart software applications per applicable administration guides to resume system operation.

PARTS NOTE:

For more details, refer to: https://support.oracle.com/handbook_private/Systems/SE_T5440/components.html#Memory

REFERENCE INFORMATION:

SPARC Enterprise T5440 Service Guide: http://docs.oracle.com/cd/E19488-01/E22632-01/gentextid-8244.html#scrolltoc

This solution has no attachment