| Asset ID: |
1-71-1390552.1 |
| Update Date: | 2012-04-27 |
| Keywords: | |
Solution Type
Technical Instruction Sure
Solution
1390552.1
:
CAM - How to Remove and Replace 2500/2500-M2 IOM:ATR:1390552.1:0
| Related Items |
- Sun Storage 2510 Array
- Sun Storage 2540 Array
- Sun Storage 2540-M2 Array
- Sun Storage 2530 Array
- Sun Storage 2530-M2 Array
|
| Related Categories |
- PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: DISK-CAP VCAP
|
In this Document
Applies to:
Sun Storage 2510 Array - Version Not Applicable to Not Applicable [Release N/A]
Sun Storage 2530 Array - Version Not Applicable to Not Applicable [Release N/A]
Sun Storage 2540 Array - Version Not Applicable to Not Applicable [Release N/A]
Sun Storage 2530-M2 Array - Version Not Applicable and later
Sun Storage 2540-M2 Array - Version Not Applicable and later
Information in this document applies to any platform.
Goal
How to remove and replace an IOM in CAM
Fix
DISPATCH INSTRUCTIONS
WHAT SKILLS DOES THE ENGINEER NEED:
None. This is a Customer Replaceable Unit with no training requirement.
TIME ESTIMATE: 30 minutes
TASK COMPLEXITY: 0
FIELD ENGINEER INSTRUCTIONS
PROBLEM OVERVIEW:
Expansion tray IOM has been determined to be failed or in need of replacement.
WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE
RESOLUTION ACTIVITY:
The IOM is hot swappable and can be replaced with the array powered on.
WHAT ACTION DOES THE ENGINEER/ADMINISTRATOR NEED TO TAKE:
1. Use the Service Advisor (SA) procedure for I/O Module (IOM) Removal/Replacement to replace the IOM.
2. Remove and replace the IOM per the SA instructions, noting position of the cabling, and location of any SFPs removed from the original IOM.
3. Restore SFPs and drive tray cabling
OBTAIN CUSTOMER ACCEPTANCE
WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
1. Verify that the IOM status is OK
2. Verify that there is no Drive Tray Lost Redundancy, Failed IOM, alarms on the array. This can take up to 5 minutes
3. Verify the IOM firmware is the same for both IOMs in the same tray. If not, have it updated.
PARTS NOTE:
IOM CRUs are not the same between the 25x0 and the 25x0-M2
REFERENCE INFORMATION: The Service Advisor in CAM
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