T10000 - How to Acquire CT Cleaning Cartridge Labels

Asset ID:	1-71-1390535.1
Update Date:	2012-10-01
Keywords:

Solution Type Technical Instruction Sure

Solution 1390535.1 : T10000 - How to Acquire CT Cleaning Cartridge Labels

Applies to:

Sun StorageTek T10000A Tape Drive - Version Not Applicable and later
Sun StorageTek T10000B Tape Drive - Version Not Applicable and later
StorageTek T10000C Tape Drive - Version Not Applicable and later
Sun StorageTek L700e Tape Library - Version Not Applicable and later
Sun StorageTek L1400 Tape Library - Version Not Applicable and later
Information in this document applies to any platform.
Checked for relevance on 1-Oct-2012.

Goal

How to acquire correct clean labels for T10000 cleaning cartridges.

Fix

Issue:
Getting reports that PN 419844201 is not available to the field. This is the CT cleaning label sheet for T10000 tape drives. We are being told the labels currently available have the CL identifier. The CL identifier will not work in the L-series libraries.

How to get the CT Label:
The T10000 label sheets are NOT orderable by themselves from Oracle price list, Oracle only sell labels with media.
This applies to both CT and CL labels.
If customer only needs labels, they can order them from Tri-optic.

If the customer were to order these labels from Tri-Optic, what would be the PN to use?
Tri-Optic PN - can be found on Tri-Optic web site.

http://www.tri-optic.com/catalog/categoryview.aspx?categoryid=11

Note:
The CL label does NOT work with L-series libraries. Engineering has no plans to modify the firmware on the product at this time.

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