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Asset ID: 1-71-1385330.1
Update Date:2011-12-14
Keywords:

Solution Type  Technical Instruction Sure

Solution  1385330.1 :   SL8500 - How to Perform a Disruptive or Non-Disruptive Library Self-Test:ATR:1385330.1:1  


Related Items
  • Sun StorageTek SL8500 Modular Library System
  •  
Related Categories
  • PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: TAPE-CAP VCAP
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In this Document
  Goal
  Solution


Applies to:

Sun StorageTek SL8500 Modular Library System - Version: Not Applicable and later   [Release: N/A and later ]
Information in this document applies to any platform.

Goal

How to Perform a Disruptive or Non-Disruptive Library Self-Test on SL8500.

Solution

DISPATCH INSTRUCTIONS
- WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED:
Familiar with SL8500 library and attached drives.

- TIME ESTIMATE: 30 minutes

- TASK COMPLEXITY: 1

FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:
- PROBLEM OVERVIEW:
Suspected problem with library hardware.  Need to run self test to gather more information.

- WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE
RESOLUTION ACTIVITY?:
The library can be online unless using the "Disruptive Self-Test".

- WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE:
Use these procedures to perform a disruptive or non-disruptive library self-test, which can be used to help diagnose operational problems with the library.

Refer to the StorageTek SL8500 Modular Library System User's Guide for complete instructions and diagrams of the test being performed.
http://docs.oracle.com/cd/E24306_02/en/E20869/E20869_01.pdf

Note:
In order for the test to run completely, the proper diagnostic cartridges for library drives must be present in the library. Total of 8 diagnostic cartridges must be installed in the system cells; last 2 outside columns on every rail.

Requirements:
- 8 diagnostic tapes with external volsers with a prefix of DG (i.e. DG0001L2).
- 2 diagnostic tapes per rail, one on each end of the rail.
- The diagnostic tapes must be placed in the system cell area. The system cells area is the last two columns
   in the CIM on both sides of the library.
- The Full Self Test requires the Library to be in an Offline Operation State in SLC. This is accomplished
   through the SLC system detail screen.

None Disruptive Self-Test:
1. Select Tools > Diagnostics, and click the Library folder.
2. Click the Self-Test tab.
    - The Self Test screen appears.
3. In the Mode pull-down, select Non-Disruptive.
4. Click Run to start the test.

The test begins, and the Diagnostic Console section of the screen displays the status of the various diagnostic tests as they are performed.

5. When the test completes, the results of the test are displayed in the Diagnostic Console.

Disruptive Self-Test:

Prior to performing this procedure, the library must be varied offline to all hosts.

1. Select Tools > Diagnostics, and click the Library folder.
2. Click the Self Test tab.
    - The Self Test screen appears.
3. In the Mode pull-down, select Disruptive.
4. Click Run.
    - A pop-up appears to confirm that you have already varied the library offline to all hosts.
5. Click OK to begin the test.

The test begins, and the Diagnostic Console section of the screen displays the status of the various diagnostic tests as they are performed.

6. When the test completes, the results of the test are displayed in the Diagnostic Console.
7. Vary the library online to resume normal operations.

With the results of the self-test, you can identify failing components in the library, the location of the failure and what failure occurred.  Depending on the failure, further information may be required to determine the specific cause and next actions required for resolution.  Refer to the following Knowledge Entries on how to acquire additional information as needed.

OBTAIN CUSTOMER ACCEPTANCE
- WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
If "Disruptive" Self-Test was performed, bring library back online to hosts.

PARTS NOTE: na

REFERENCE INFORMATION:
SL8500/SL3000 - How to Collect Error Log Information Using SL Console (Doc ID 1014228.1)

SL3000/SL8500 - How to Collect Log Snapshot From SL8500 or SL3000 Library (Doc ID 1307534.1)

How to Collect Statistical and Error Logs from HP LTO Tape Drive Using HP LTT:ATR:1185771.1:2 (Doc ID 1185771.1)

How to Collect Statistical and Dump Logs From IBM LTO Drives Using ITDT (IBM Tape Diagnostics Tool):ATR:1016763.1:1 (Doc ID 1016763.1)

How to Collect Statistical and Error Logs From 9840, 9940 or T10000 Tape Drive:ATR:1014247.1:1 (Doc ID 1014247.1)



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