How to replace a system or data drive in a Sun ZFS Unified Storage Appliance 7210 system:ATR:1382420.1:0

Asset ID:	1-71-1382420.1
Update Date:	2012-02-03
Keywords:

Solution Type Technical Instruction Sure

Solution 1382420.1 : How to replace a system or data drive in a Sun ZFS Unified Storage Appliance 7210 system:ATR:1382420.1:0

Applies to:

Sun Storage 7210 Unified Storage System - Version: Not Applicable and later [Release: N/A and later ]
Sun Storage 7210 Unified Storage System - Version: Not Applicable to Not Applicable [Release: N/A to N/A]
7000 Appliance OS (Fishworks)

Goal

Describe how to replace a faulted system or data drive in an ZFSSA UnifiedStorage 7210 system.

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:
Training and experience with 7210-systems , x64-hw Training

TIME ESTIMATE: 30 minutes

FIELD ENGINEER INSTRUCTIONS

PROBLEM OVERVIEW:
What: A drive in the 7210 system or attached J4500 JBOD.
Where: Chassis serial-number here HDD-??? here
Why: Drive faulty and identified by an alert, or SR-owner has determined drive needs replacing.

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

Note - This component is a hot-pluggable CRU and can be replaced by anyone, and the server does not need to be powered off.
Note - The system drives in a 7210 NAS-head are HDD 0(front left corner drive), and HDD 8(third drive from the left in the front row of drives).

Note - The J4500 is physically looking identical to the 7210 NAS-head so this document is valid for JBOD data-drives as well.
Note - Before removing a drive, have the replacement drive ready to be installed.

Caution - To avoid overheating the server, if the server is powered on, do not leave a disk drive out for longer than 60 seconds at a time. Remove and replace only one disk drive at a time. Replace the disk drive access cover as soon as the service tasks are completed.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

1. Remove the drives access cover.
2. Identify the drive to be removed by checking its LEDs.
Amber fault-LED and/or the blue ready-to-remove-LED should be lit.
This means the drive is ready to be removed and service action is allowed.

3. Remove the drive.
3.1 Lift the metal latch of the desired drive and pull drive up and out of the drive-bay.

4. Install drive.
4.1 Unlatch the metal latch of the replacement drive
4.2 Slide the drive into the drive bay and push it into place making sure it is fully engaged with the backplane connector .
4.3 Lock the metal latch.

5. Close the disk drives access cover.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Have customer verify that a resilver process has started in the BUI under "Configuration -> Storage"

PARTS NOTE:

REFERENCE NOTES:
If the fault-LED is not lit, please use the BUI/CLI to turn the locator-LED on for the drive to be replaced. Use the online help if uncertain.

References

http://dogoro.us.oracle.com/wiki/index.php/Maintenance:Hardware:Details#Replacing_a_Drive
https://<appliance-ip>:215/wiki/index.php/Maintenance:Hardware:Details#Replacing_a_Drive

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