How to Remove and Replace a System Board Assembly on a X2270:ATR:1376544.1:3

Asset ID:	1-71-1376544.1
Update Date:	2012-03-31
Keywords:

Solution Type Technical Instruction Sure

Solution 1376544.1 : How to Remove and Replace a System Board Assembly on a X2270:ATR:1376544.1:3

Applies to:

Sun Fire X2270 Server - Version: Not Applicable and later [Release: N/A and later ]
Information in this document applies to any platform.

Goal

How to replace a x2270 system board

Solution

DISPATCH INSTRUCTIONS
    - WHAT SKILLS DOES THE ENGINEER NEED: X2270 Training
    - TIME ESTIMATE: 120 Minutes
    - TASK COMPLEXITY: 3

FIELD ENGINEER INSTRUCTIONS:
    - PROBLEM OVERVIEW Instructions to remove and replace X2270 system board (motherboard)
    - WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE
    RESOLUTION ACTIVITY? The operating system should be brought down
    - WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

If a Service Processor is installed then make a note of the serial
number so that it can be rewritten after motherboard replacement.
To obtain this execute the following command from the ILOM cli.

-> show /SYS product_serial_number

If more detailed information is required for any of the following steps then
refer to section 3.5.17 of Sun Fire X2270 Server
Service Manual http://docs.oracle.com/cd/E19432-01/index.html

Caution Observe proper ESD precautions

To remove the motherboard:

1. Power off the system and remove the cover
2. Remove the PCIe card, the air duct, and if installed, the optional SP module.
3. Disconnect all cables attached to the motherboard.
4. Remove the four screws from the CPU(s) heatsink (4 screws per heatsink and remove CPU(s) and DIMMs
5. Using a Phillips screwdriver, remove the eight screws that fasten the
motherboard to the chassis.
6. Pull the motherboard away from the chassis.

To install the motherboard:

1. Center the motherboard on the chassis so that the screw holes in the
motherboard align with the screw holes on the chassis.
2. Secure the eight Phillips screws that fasten the motherboard to the chassis.
Torque screws to 8-9 inch-pounds.
3. Replace the CPUs and DIMMs as necessary.
4. Replace the PCIe card, air duct, and if installed, the optional SP module.
5. Reconnect all internal system cables.
See the following section for information:
6. Replace the air duct and system cover.

========================================================
Note - The ILOM software on the SP (Service Processor) board and the system BIOS on the motherboard should be from the same software release. After replacing the motherboard, check the ILOM and system BIOS versions against those documented in the release notes. If they are not from the same software release, upgrade or downgrade the system BIOS (not the ILOM) accordingly. Once the ILOM and system BIOS are back to matching versions, you can upgrade or downgrade both to the desired versions. 
Reference Doc:
https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=1352885.1
Sun Fire X2270 Firmware and Patch History (Doc ID 1352885.1)
========================================================

7. Replace any external cables and power on the server.

If there is an SP (Service Processor) installed then system
serial number will have to be rewritten using servicetool.

1. Enter escalation mode see document
https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=1019946.1&h=Y
2) Under escalation mode use servicetool to write previously
noted serial number onto new board and then reboot
see example

[(flash)root@x2270-bur09-b-sp:~]# servicetool --fru_product_serial_number

Servicetool is going to update the mainboard FRU
product serial number.

Do you want to continue (y|n)? y

When entering values, do not use quotes; If you require embedded
quotes, escape them with three backslashes; e.g. \\\"

What is the new product serial number? 0911XFF00D

The product serial number has been updated.

The new serial number is: "0911XFF00D"

Updating FRUs... done
[(flash)root@x2270-bur09-b-sp:~]# reboot

Clear faults from SP

1) From ILOM cli to obtain logged faults

-> show faulty

2) For each fault clear by using the following:

-> set component_path clear_fault_action=true

OBTAIN CUSTOMER ACCEPTANCE
- WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO
AN OPERATIONAL STATE: Boot the operating system.

PARTS NOTE:

REFERENCE INFORMATION:
Sun Fire X2270 Server Service Manual
http://docs.oracle.com/cd/E19432-01/index.html

How to update the Serial Number on Oracle x64 platforms (Doc ID 1364359.1)
https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=1364359.1&h=Y

Oracle Integrated Lights Out Manager (ILOM) 3.0 Daily Management CLI Procedures Guide
http://docs.oracle.com/cd/E19860-01/index.html

Attachments

This solution has no attachment