Sun Storage C2 Tape Autoloader
 

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In this Document

Goal

Fix

Applies to:

Goal

C2 - CRU Replacement of the C2 Autoloader.

C2 Autoloader LTO3              380-1262
C2 Autoloader LTO2              380-1373
C2 Autoloader SDLT600        380-1375

Fix

DISPATCH INSTRUCTIONS
- WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED:
Familiar with C2 autoloader

- TIME ESTIMATE: 90 minutes

- TASK COMPLEXITY: 0

FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:
- PROBLEM OVERVIEW:
C2 Autoloader chassis is defective and requires replacement.

- WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE
RESOLUTION ACTIVITY?:
All work should be stopped to C2 Autoloader and tape drive.  C2 and drive should be placed offline from Operating System and Software Application.  Power off the C2 Autoloader.
 
- WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE:
Refer to the C2 Autoloader Quick Start Guide for complete instructions to replace the C2 Autoloader.
http://oemtape.us.oracle.com/Products/C2/Manuals/C2_Doc_CD_March_2007_81-81404-03/pdf/81401_en.pdf

Removal of the C2 Autoloader:
Make sure all work from the server has ended to the library and drive.

To disconnect the SCSI and power cables from the autoloader, follow these steps:

1. Turn off the server.
2. Turn off the autolader by setting the power switch on the back panel to the OFF position and pressing the power switch on the front panel.  Turn off any other devices you turned on earlier.  Check the LCD screen to make sure the autoloader is turned off.  If it is, check the power connections and the power source.
3. Unplug the host server or workstation and all attached devices.
4. Unplug the power cable to the nearest power outlet.
5. Detach the female connector of the power cable to the power connector on the back panel of the autoloader.
6. Detach the terminator from the remaining SCSI connector on the back panel of the autoloader (if the autoloader is the last or only device on the SCSI bus).  Otherwise, detach the cable to the next device on the SCSI bus.  Make sure that the last device on the SCSI bus is properly terminated.
7. Detach the other end of the SCSI cable from the connector on the SCSI host adapter or from the connector on the previous device on the SCSI bus.
8. Detach one end of the SCSI cable from one of the connectors on the back panel of the autoloader.
9. At this time the autoloader can be pulled from the rack or removed from the desktop.

Unpacking the  Replacement Autoloader:
Before you begin, clear a desk or table so that you can unpack the autoloader. You also need to select an open 2U computer rack location near the server that will host the autoloader.

CAUTION: If the room in which you are working differs from the temperature in which the autoloader was
shipped or stored by 15° C (30° F) or more, let the autoloader acclimate to the surrounding environment for at least 12 hours before opening the shipping carton.

CAUTION: If your unit was ordered as a one-magazine  autoloader, be sure to remove the plastic shipping
insert from the magazine bay before connecting or operating your autoloader. Insert either a magazine or a magazine blank into the bay. The autoloader will not function without both magazine bays equipped with either a magazine or a magazine blank.

Unpack and inspect the autoloader for shipping damage by doing the following:
1. Clear a table or desk so that you have room to unpack the autoloader.
2. Inspect the shipping box for damage. If you notice any damage, report it to the shipping company
    immediately.
3. Open the shipping box and remove the accessories package. Set the accessories package aside for now.
4. Lift the autoloader and padding out of the box and place it on the work surface, top facing up. Do not set
    the autoloader on either end or sides.
5. Carefully remove the shipping padding from the left and right sides of the autoloader. Then remove the
    bag from the autoloader.
6. Remove the foam insert from the magazine bay of the autoloader. Save the packing materials in case you
    need to move or ship the autoloader in the future.

Mounting the C2 in the Rack:
For instruction on mounting the autoloader in a standard 19-inch rack, refer to the Sun StorEdge C2 Autoloader User’s Guide or the Sun StorEdge C2 Autoloader Rail Installation and Rack Mounting Instructions.
http://download-adc.oracle.com/archive/cd_ns/E21147_01/CRCM2226/CRCM2226.pdf

Connecting the SCSI and Power Cables:

NOTE: If your autoloader is equipped with a DLT-S4 Fibre Channel tape drive, a Fibre Channel cable replaces the SCSI cable and terminator.

To connect the SCSI and power cables to the autoloader, follow these steps:
1. Shut down and turn off the selected server. Turn off all attached accessory devices, such as printers and
    other SCSI devices.
2. Attach one end of the SCSI cable (included in the accessory kit) to one of the connectors on the back
    panel of the autoloader.
3. Attach the other end of the SCSI cable to the connector on the SCSI host adapter or to the connector
    on the previous device on the SCSI bus.

If the supplied SCSI cable does not fit the connector on your SCSI host adapter, you have an incompatible SCSI host adapter. Contact your service representative or your SCSI host adapter manufacturer for information.

4. Attach the terminator to the remaining SCSI connector on the back panel of the autoloader (if the
    autoloader is the last or only device on the SCSI bus). Otherwise, attach the cable to the next device on
    the SCSI bus. Make sure that the last device on the SCSI bus is properly terminated.
5. Attach the female connector of the power cable to the power connector on the back panel of the
    autoloader.
6. Plug in the power cable to the nearest properly grounded power outlet.
7. Plug in the host server or workstation and all attached devices.
8. Turn on the autoloader by setting the power switch on the back panel to the ON position and pressing
    the power switch on the front panel. Turn on any other devices you turned off earlier. Check the LCD
    screen to make sure the autoloader is receiving power. If it is not, check the power connections and your
    power source.

During the Power-on Self Test (POST), both LEDs are illuminated briefly, followed by only the Ready/Activity LED flashing. When the initialization sequence is complete, the LCD screen displays the Home screen.

9. Turn on the server.

Setting the SCSI ID:
Each SCSI device attached to a server or workstation must have a unique SCSI ID. For the StorEdge C2 Autoloader, you need one SCSI ID.

To set the SCSI ID:
1. If the main menu is not already visible, press Enter.
2. On the main menu, scroll to Configuration and press Enter.
3. On the Configuration submenu, scroll to SCSI ID and press Enter.
4. Scroll to the number you want to set as the autoloader's SCSI ID, then press Enter.

Cycle Power new SCSI ID appears on the LCD.

5. Press and hold the power button on the front panel until System Shutdown wait 60 sec appears on the
    LCD.

Power Off appears on the LCD, then the autoloader shuts off.

6. Press the power button again to power on the autoloader.

The new SCSI ID is now in effect.

Preparing the Host and Verifying the Connection:
If necessary, install a SCSI or Fibre Channel host adapter, software, and compatible drivers. Refer to the manuals for the host computer and SCSI or Fibre Channel host adapter for detailed instructions. In addition, follow these general guidelines:
• When the host server is powered on, install software, and/or drivers that are compatible with the
   autoloader (see Windows Operating System Support). Most backup software packages require an
   additional module to communicate with the autoloader robotics.
• If the host server is connected to a network, check with the system administrator before turning off power.
• Use proper procedures to prevent electrostatic discharge (ESD). Use wrist-grounding straps and
  antistatic mats when handling internal components.
• Make sure that the host server has an open expansion slot.
• Make sure that your backup application supports the SCSI or Fibre Channel host adapter.
• Depending on the server configuration, you may need to change the SCSI ID of the autoloader.
• Ensure the autoloader is properly terminated. If the autoloader is the only SCSI device other than the
  SCSI host adapter on the selected SCSI bus, it must be terminated. Likewise, if the autoloader is
  physically the last SCSI device on the SCSI bus, it must be terminated.  Only the devices physically at the
  beginning and end of the SCSI bus should be terminated. If the host is located at the beginning of the
  SCSI bus, the host HBA is usually terminated internally.
• Verify the connection between the autoloader and host.

Once the C2 Autoloader is up and functional, package up the old C2 in the packing material and send back to Oracle.

OBTAIN CUSTOMER ACCEPTANCE
- WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
Bring C2 Autoloader back online to Operating System and Software Application.

PARTS NOTE:
C2 Autoloader LTO3          380-1262
C2 Autoloader LTO2          380-1373
C2 Autoloader SDLT600    380-1375


REFERENCE INFORMATION:
Sun StorEdge C2 Autoloader User’s Guide
http://download-adc.oracle.com/archive/cd_ns/E21147_01/CRCM2226/CRCM2226.pdf

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