StorageTek T10000C Tape Drive
 
Sun StorageTek 9840D Tape Drive
 
Sun StorageTek T10000A Tape Drive
 
Sun StorageTek T10000B Tape Drive
 
Sun StorageTek 9940B Tape Drive
 
Sun StorageTek 9840C Tape Drive
 

PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: STK T-Series Drive
 

In this Document

Goal

Fix

Applies to:

Goal

9x40/T10000 - How To Retrieve Event Logs From SDP For A Single Drive ( Doc ID 1361094.1 )

Provide instructions for pulling event logs from the SDP site server for a single drive. 

Fix

In order to perform a health check on a single T10000 tape drive or a 9x40 tape drive you must have event logs. If a drive is attached to a SDP Site Server then you have to pull the event logs from the Site Server. SDP will clear the logs from the drives as they are captured by the SDP Site Server.

Archive the event logs into a tar file in the Site Server:
1. SSH in to the site server.
2. Note the IP address that is given in the Remote Control window.
3. Login as stkcse
4. Select menu item 7  (Drop to Shell) and cd to the correct directory.

For T10000:
cd /var/local/storagetek/TITANIUM

For 9840/9940:
cd /var/local/storagetek/9X40X

5. 'cd' (Change Directory) to the directory for your drive serial number.
    For example: cd 570000204815

6. Type: find . -name "*eventlog*" -size +0 | grep -v txt | grep -v dec > event_files

This will build a file called event_files that contains the names of all event logs for this drive.

7. Type: tar -cf filename.tar -T event_files

This will build a tar file. (with the name that you provided in filename.tar above)
This name must end in .tar. Recommend using the drive serial number in the file name.

===============================
FTP The File To Your Laptop:

Note: Connect to SDP web interface, logging to the drive folder and download the file to the PC or use FileZila to connect the SDO server and download it from there.  Step 1 must specify to upload the .tar file without de-compressing it (typical mistake seen here).

1. Open a command prompt. (in XP select start>run  type cmd)
2. 'cd'CD to the folder where you want the file to reside.
3. Type: ftp IP_address  (note this IP address was captured in a previous step above)

4. For T10000:
    'cd' to /var/local/storagetek/TITANIUM

Note if this is for 9x40:
'cd' to /var/local/storagetek/9X40X

5. 'cd' to the directory for your drive serial number.
For example: cd 570000204815

6. Type: ls    ( to get a listing of files)

7. Type: get filename.tar    ( this is the tar file from above)


Submit the tar file to SPLAT.
1. Go to this link: https://tapesupport.us.oracle.com/main.shtml

2. Select "Submit Logs". ( near the top on the left side)

3. Fill in the Site Name, Reason, and Case number fields.

4. Select STK Tape Drive> STK Event Logs.

5. Navigate to the tar file and click Upload File.

6. The log will process.
    Note: This may take a while. You should get a progress bar so that you can monitor progress.

7. When processing completes go under "All Sites Summary"  or "Recent Entries" to find your data.

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