How to Remove and Replace a X4170/X4270 DVD-USB Module:ATR:1941:0

Asset ID:	1-71-1347649.1
Update Date:	2012-07-25
Keywords:

Solution Type Technical Instruction Sure

Solution 1347649.1 : How to Remove and Replace a X4170/X4270 DVD-USB Module:ATR:1941:0

Applies to:

Sun Fire X4270 Server - Version Not Applicable to Not Applicable [Release N/A]
Sun Fire X4170 Server - Version Not Applicable to Not Applicable [Release N/A]
Exadata Database Machine V2 - Version Not Applicable to Not Applicable [Release N/A]
Information in this document applies to any platform.

Goal

How to Remove and Replace a X4170/X4270 DVD-USB Module

(Note, if the x86 server is part of an Exadata V2 Engineered System, there is no DVD. In that case, this document would only pertain to the USB device on the x86 server).

Fix

DISPATCH INSTRUCTIONS
- WHAT SKILLS DOES THE ENGINEER NEED: No specific skills required
- TIME ESTIMATE: 60 minutes
- TASK COMPLEXITY: 0

FIELD ENGINEER INSTRUCTIONS:
- PROBLEM OVERVIEW:faulty DVD-USB module
- WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE
RESOLUTION ACTIVITY?:
- WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

1. Remove media from the drive

2. Powering off the system

3. Remove the disk drive located under-right position of the DVD drive (HDD7 for X4170, HDD13 for X4270)

4. Remove the DVD drive from the storage drive cage

5. Install new DVD drive into the storage drive cage

6. Powering on the system

OBTAIN CUSTOMER ACCEPTANCE
- WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO
AN OPERATIONAL STATE:

PARTS NOTE:
https://support.oracle.com/handbook_private/Systems/SunFireX4170/components.html#RemovableMedia
https://support.oracle.com/handbook_private/Systems/SunFireX4270/components.html#RemovableMedia

REFERENCE INFORMATION:
Sun Fire X4170, X4270, and X4275 Servers Service Manual
http://download.oracle.com/docs/cd/E19477-01/820-5830-13/index.html

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