How to Remove and Replace a X4170/X4270 PCI Riser Assembly:ATR:1937:0

Asset ID:	1-71-1347606.1
Update Date:	2012-07-25
Keywords:

Solution Type Technical Instruction Sure

Solution 1347606.1 : How to Remove and Replace a X4170/X4270 PCI Riser Assembly:ATR:1937:0

Applies to:

Sun Fire X4170 Server - Version Not Applicable to Not Applicable [Release N/A]
Sun Fire X4270 Server - Version Not Applicable to Not Applicable [Release N/A]
Exadata Database Machine V2 - Version Not Applicable to Not Applicable [Release N/A]
Information in this document applies to any platform.

Goal

How to Remove and Replace a X4170 X4270 PCI Riser Assy

Fix

DISPATCH INSTRUCTIONS
- WHAT SKILLS DOES THE ENGINEER NEED: No specific training required
- TIME ESTIMATE: 45 minutes
- TASK COMPLEXITY: 1

FIELD ENGINEER INSTRUCTIONS:
- PROBLEM OVERVIEW: Faulty PCI Riser Card
- WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE
RESOLUTION ACTIVITY?:
A data backup is not a pre-requisite but is a wise precaution.
The customer should conduct an orderly software system shutdown.

Then power down the system and disconnect the Power Cord.

- WHAT ACTION DOES THE ENGINEER NEED TO TAKE:
1. Power off the server and disconnect the power cord (or cords) from the power supply (or supplies).
2. Slide the server out of the rack.
3. Remove the top cover.
4. Disconnect any data cables connected to the PCIe card on the PCIe riser being removed.
Note ! Label the cables to ensure proper connection later.
5. Remove the back panel crossbar
6. Disconnect any internal cables connected to the PCIe card installed in the riser
Note ! Label the cables to ensure proper connection later.
7. Loosen the captive Phillips screw on the end of the riser
8. Lift up the riser and the PCIe card attached to it, if any, as a unit and place on an anti-static mat
9. Transfer the PCIe card to the new PCI riser card

Installation is the reverse of the above procedure

1. Install the top cover.
2. Install the server into the rack.
3. Power on

OBTAIN CUSTOMER ACCEPTANCE
- WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO
AN OPERATIONAL STATE:
Check for full system functionality

PARTS NOTE:
https://support.oracle.com/handbook_private/Systems/SunFireX4170/components.html
https://support.oracle.com/handbook_private/Systems/SunFireX4270/components.html

REFERENCE INFORMATION:
Sun Fire X4170, X4270, and X4275 Servers Service Manual
http://download.oracle.com/docs/cd/E19477-01/820-5830-13/index.html

Attachments

This solution has no attachment