| Asset ID: |
1-71-1347283.1 |
| Update Date: | 2012-07-25 |
| Keywords: | |
Solution Type
Technical Instruction Sure
Solution
1347283.1
:
How to Remove and Replace a X4170/X4270 Memory DIMM:ATR:1926:0
| Related Items |
- Sun Fire X4270 Server
- Sun Fire X4170 Server
- Exadata Database Machine V2
|
| Related Categories |
- PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: x64-CAP VCAP
|
In this Document
Applies to:
Sun Fire X4170 Server - Version Not Applicable to Not Applicable [Release N/A]
Sun Fire X4270 Server - Version Not Applicable to Not Applicable [Release N/A]
Exadata Database Machine V2 - Version Not Applicable to Not Applicable [Release N/A]
Information in this document applies to any platform.
Goal
How to Remove and Replace a X4170 X4270 Memory DIMM
Fix
DISPATCH INSTRUCTIONS
- WHAT SKILLS DOES THE ENGINEER NEED:No specific skills required
- TIME ESTIMATE: 60 minutes
- WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE
RESOLUTION ACTIVITY?:
1. Prepare the server for service.
a. Power off the server and disconnect the power cord(s) from the server power supply(s). Recommended is to allow the customer to perform the power off action.
b. Extend the server into the maintenance position.
c. Attach an antistatic wrist strap.
d. Remove the top cover.
FIELD ENGINEER INSTRUCTIONS:
- PROBLEM OVERVIEW: Faulty DIMM
- WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE
RESOLUTION ACTIVITY?:
- WHAT ACTION DOES THE ENGINEER NEED TO TAKE:
1. Powering off the system and disconnect the power cords from the system
2. Remove the top cover
3. Pressing the FAULT REMIND button to identify the location of the faulty DIMMs
4. remove the faulty DIMMs
5. Install the new DIMMs
6. Install the top cover
7. Connect the power cords and power on the system
8. Clear server DIMM faults
8-1. Confirm the server faults
-> Show /SP/faultmgmt
8-2. Clear the fault
-> set <Location> clear_fault_action=true
OBTAIN CUSTOMER ACCEPTANCE
- WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO
AN OPERATIONAL STATE:
1.Install memory filler panel 350-1288 in all unused slots.
2.Install the first three DIMMs in CPU0 and CPU1 slots D8, D5, and D2.
3.Install the second three DIMMs in CPU0 and CPU1 slots D7, D4, and D1.
4.Use of the same DIMM size and speed is recommended for maximum performance.
PARTS NOTE:
https://support.oracle.com/handbook_private/Systems/SunFireX4170/components.html
REFERENCE INFORMATION:
Sun Fire X4170, X4270, and X4275 Servers Service Manual
http://download.oracle.com/docs/cd/E19477-01/820-5830-13/index.html
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