Asset ID:	1-71-1338115.1
Update Date:	2012-01-25
Keywords:

---

Solution Type  Technical Instruction Sure

Solution  1338115.1 :   How to Replace a Sun Ultra 27 Workstation Hard Drive:ATR:1338115.1:0  

In this Document
  Goal
  Solution
  References

---

Applies to:

Sun Ultra 27 Workstation - Version: Not Applicable to Not Applicable - Release: N/A to N/A
Information in this document applies to any platform.

Goal

How to Replace a Sun Ultra 27 Workstation Hard Drive

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
Nothing beyond basic partner training to be qualified as a Sun Service Delivery Partner.

TIME ESTIMATE: 60 minutes

DELIVERY REQUIREMENT:
Schedule for immediate replacement within contractual terms.

FIELD ENGINEER INSTRUCTIONS

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

The customer should conduct an orderly software and system shutdown.
System power off is required.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

1. Power off theworkstation.

2. Remove the side access panel.

3. Gently lay the systemon its right side on a stable, nonslip surface.

4. Locate the HD to be removed.

5. Push the plastic latch in the direction of the engraved arrow(away from the metal locking handle) until the HD handle pops out.

6. Grasp the HD handle and pull straight out to remove the HD from the system.

7. Set the HD on an antistatic surface.

8. Remove the new HD from its antistatic packaging.

9. Locate the HD assembly and HD cage guides. You must install a boot drive in HD 0, the top slot. Install a second HD in HD 1, the second slot. You can install up to four HDs. The third and fourth HD slots are designated as HD 2 and HD 3, respectively.

10. Align the HD so the drive is centered with the slot numbering on the HD cage. Be sure that the labeled side of the HD faces upward and the handle hinge is on the left.

11. Slide the HD into the HD cage until the metal locking handle begins to close.

12. Press the metal locking handle closed until it locks the HD into the HD cage.

13. Inspect the hard drive assembly to verify the following items:
     â–  The metal locking handle is fully closed.
     â–  The HD is seated in the backplane connector.


OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

See Page 38 (Sun Ultra 27 Workstation Service Manual)

REFERENCE INFORMATION:

Sun Ultra 27 Workstation Service Manual
http://download.oracle.com/docs/cd/E19127-01/ultra27.ws/820-6776/index.html

Detailed SVM instructions can be found at
http://download.oracle.com/docs/cd/E19253-01/816-4520/troubleshoottasks-96/index.html

See Document 1010946.1 for Detailed Veritas Volume Manager instructions.
See Document 1002753.1 for Detailed ZFS instructions

References

<NOTE:1010946.1> - General Guidance for Diagnosis and Replacing SCSI/SAS/SATA/FC-AL Disks running on Oracle Servers with Solaris
<NOTE:1002753.1> - How to replace a drive in Solaris[TM] ZFS

Attachments

This solution has no attachment