SPARC T3-2
 

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In this Document

Goal

Fix

Applies to:

Goal

How to Remove and Replace a SPARC T3-2 Service Processor

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Fix

CAP PROBLEM OVERVIEW: SPARC T3-2 Server, Processor replacing.

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)

Hardware Knowledge.

Time Estimate: 60 minutes

Task Complexity: 0

FIELD ENGINEER INSTRUCTIONS

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

1. Prepare for servicing:
a. Attach an antistatic wrist strap.
b. Power off the server and unplug power cords from the power supplies.
c. Remove the server from the rack.
d. Remove the top cover.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

Before replacing the service processor, save the configuration using the Oracle ILOM backup utility.
Refer to the Oracle Integrated Lights Out Manager (ILOM) 3.0 Documentation for instructions on backing up and restoring the Oracle ILOM configuration.
http://docs.oracle.com/cd/E19860-01/E21549/bbghcfdj.html#scrolltoc

Removing the processor.

1. Locate the service processor.
2. Remove the service processor by completing the following tasks.
a. Grasp the service processor by the two grasp points and lift up to disengage the service processor from the connectors on the motherboard.
b. Lift the service processor up and away from the motherboard.

Note: If you are removing the service processor because you are replacing the motherboard, set the service processor aside as you will need to reinstall it on the new motherboard.


Installing the Motherboard

1. Install the service processor by completing the following tasks.
a. Lower the side of the service processor with the Align Tab sticker at an angle down on the service
processor tab on the motherboard.
b. Press the service processor straight down until it is fully seated in its socket.
2. Return the server to an operational condition:
a. Install the top cover.
b. Return the server to the normal rack position.
c . Reinstall the power cords to the power supplies.
3. Prior to powering on the server, connect a terminal or a terminal emulator (PC or workstation) to the service processor SER MGT port.

If the replacement service processor detects that the service processor firmware is not compatible with the existing host firmware, further action will be suspended and the following message will be displayed:
Unrecognized Chassis: This module is installed in an unknown or unsupported chassis. You must upgrade the firmware to a newer version that supports this chassis.

If you see the preceding message, continue to the next step. Otherwise, skip to Step 5.

4. Download the system firmware.
a. Configure the service processor NET MGT port so that it can access the network, and log in to the service processor
through the NET MGT port. Refer to the Oracle ILOM documentation for network configuration instructions.
b. Download the system firmware. Follow the firmware download instructions in the Oracle ILOM documentation.

Note: You can load any supported system firmware version, including the firmware version that was installed prior to replacing the service processor.

c. If you created a backup of your Oracle ILOM configuration, use the ILOM restore utility to restore the configuration
of the replacement service processor. Refer to the Oracle ILOM documentation for instructions.
5. Power on the server.
6. Verify the service processor.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE FE/CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Verify that the SP Status LED is illuminated green. Note that the LED will flash green while the service processor initializes the ILOM firmware.

Boot system and monitor boot sequence for errors. Test functionality of system:
1. Run the Solaris "fmadm faulty" and SP/ILOM "show faulty" command (if only ALOM is supported run "showfaults -v" command) to verify that the fault has been cleared.
2. Perform one of the following tasks based on your verification results:
   * If the previous steps did not clear the fault, refer to doc 1004229.1 for information about the tools and methods you can use to diagnose and clear component faults.
   * If the previous steps indicate that no faults have been detected, the component has been replaced successfully. No further action is required
3. Restart software applications per applicable administration guides to resume system operation.

PARTS NOTE:

REFERENCE INFORMATION:
SPARC T3-2 Server Documentation: http://docs.oracle.com/cd/E19166-01/index.html

See also Oracle Integrated Lights Out Manager (ILOM) 3.0 Documentation http://docs.oracle.com/cd/E19860-01/index.html

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