Sun Netra T5440 Server
 

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In this Document

Goal

Fix

Applies to:

Goal

Replacing a Netra T5440 Hard Drive

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Fix

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
T5440 Training recommended but not required, as this is a CRU

TIME ESTIMATE: 60 minutes
TASK COMPLEXITY: 0

FIELD ENGINEER INSTRUCTIONS

PROBLEM OVERVIEW: hard drive failure

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :
NOTE: This is a hot service procedure that can be performed by customers while the server is running. The drive must be taken offline before it is removed. If it cannot be taken offline, the OS must be shut down to prevent running programs from attempting to use it.

NOTE: When a drive is part of a RAID volume, you do not need to unconfigure it before swapping it with a new drive. When replacing a failed drive in a hardware RAID volume, follow the Netra T5440 RAID Drive procedures at: http://docs.oracle.com/cd/E19874-01/820-4443-11/chapter3.html#d0e7384

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

For Removing a Hard Drive
1. Press the green tabs on either side of the bezel and pull forward and down.
2. Identify the location of the hard drive that you want to remove.
3. Type the Solaris OS commands required to stop using the hard drive.
4. On the drive you plan to remove, push the latch release button

For Installing a Hard Drive
1. Remove the replacement hard drive from its packaging and place it on an antistatic mat.
2. Align the replacement drive to the drive slot.
The hard drive is physically addressed according to the slot in which it is installed. It is important to install a replacement drive in the same slot as the drive that was removed.
3. Slide the drive into the bay until it is fully seated
4. Close the latch to lock the drive in place.
5. Close the bezel.
6. Perform administrative tasks to reconfigure the hard drive.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
Power on the server, check functionality and restart software applications per applicable administration guides to resume system operation.

PARTS NOTE: https://support.oracle.com/handbook_private/Systems/Netra_T5440/components.html#Disks

REFERENCE INFORMATION:

Netra T5440 Service Manual: http://docs.oracle.com/cd/E19874-01/E27132/index.html

Detailed SVM instructions can be found at  http://download.oracle.com/docs/cd/E19253-01/816-4520/troubleshoottasks-96/index.html.
See Document 1010946.1 for Detailed Veritas Volume Manager instructions.
See Document 1002753.1 for Detailed ZFS instructions

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