Goal

Solution

CAP PROBLEM OVERVIEW: How to remove and replace a Power Supply

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
Qualified service technicians with SPARC T3-4 experience/training.

Time Estimate: 30 minutes

Task Complexity: 0

FIELD ENGINEER INSTRUCTIONS

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

** Remove a Power Supply
The power supply is a hot-service component that can be replaced by a customer.
1. Locate the power supply in the server that you want to remove.

2. Determine if you can hot-swap the power supply:

- If there are at least three power supplies installed, you can hot-swap the faulty power supply without shutting down the server. Go to Step 6.

- If there are two or fewer power supplies installed, you must shut down the server before you can remove the power supply. Go to Step 3

3. Power off the server.

4. Go to the rear of the server and locate the AC power connector at the rear of the server that supplies power to the faulty power supply.

5. Disconnect the power cord from the AC power connector that is associated with the power supply that will be replaced.

6. Go to the front of the server and, on the power supply to be removed, squeeze the release latches together, then pull the extraction lever toward you to disengage the power supply from the server.

7. Pull the power supply out of the server.

8. Install the replacement power supply.

** Install a Power Supply

1. Align the replacement power supply with the empty power supply chassis bay.
Verify that the extraction lever on the power supply is on the right side of the power supply and that the power supply is oriented.

2. Slide the power supply into the chassis.

3. Press the lever against the power supply to fully seat the power supply in the server.

4. If you disconnected the power cord for the power supply (if you had to cold-service the power supply), go to the rear of the server and plug the power cord into the AC connector that is associated with the power supply that you just inserted.
As soon as power is applied to the server, standby power initializes the service processor. Depending on the server’s OpenBoot PROM settings, the host server might automatically boot, or you might need to boot it manually.


OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

PARTS NOTE:

REFERENCE INFORMATION:  

SPARC T3-4 Server Service Guide: http://docs.oracle.com/cd/E19417-01/E20812/gentextid-6532.html#scrolltoc

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