Sun Blade 6000 System
 
Sun Blade X6270 Server Module
 
Sun Blade 6048 System
 

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In this Document

Goal

Fix

Applies to:

Goal

Fix

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
Field Engineer skills

DELIVERY REQUIREMENT:
Platform outage is required. This should be negotiated with the customer

TIME ESTIMATE: 30 minutes

FIELD ENGINEER INSTRUCTIONS

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :
Orderly shutdown of applications on server
Shutdown of OS and power down of server

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:
1. Power off the server and remove the server from the chassis.
Caution - After removing the server from the chassis, ensure that a filler panel is inserted into the empty server slot to reduce the possibility of a system shut down.
2. Remove the cover from the server.
3. To replace a faulty DIMM, perform the following steps; otherwise, proceed to Step 4.
a. Identify the location of the faulty DIMM by pressing the fault remind button on the motherboard, see FIGURE 3-11.
i. If DIMM ejector LED is off: DIMM is operating properly.
ii. If DIMM ejector LED is on (amber): DIMM is faulty and should be replaced.
b. To remove the DIMM do the following:
i. Rotate both DIMM slot ejectors outward as far as they will go.
ii. Carefully lift the DIMM straight up to remove it from the socket.
Caution - If you are not immediately inserting a replacement DIMM into the empty DIMM socket, you should insert a DIMM filler panel in the socket.
4. To install a DIMM do the following:
a. Determine the DIMM socket location to populate.
Note - If the DIMM socket contains a filler panel, you will need to remove the DIMM filler panel prior to installing a DIMM into the DIMM socket.
b. Ensure that the ejector lever at each end of the memory socket are fully open (rotated outward) to accept the new DIMM.
c. Ensure that the DIMM ejector levers are open (angled outward) then align the DIMM notch to the DIMM connector key. See FIGURE 3-12.
d. Using both thumbs, press the DIMM straight down into the DIMM connector slot until both ejector levers close, locking the DIMM in to the socket.
Note - The DIMMs must be inserted evenly, straight down into the DIMM connector slot, until the ejector levers lock into place.
e. Verify that the DIMM ejector levers are upright, seated, and tight. Press on ejector levers to ensure that they are engaged properly.
5. Install the cover on the server.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
Work required to bring the system back online

PARTS NOTE:

REFERENCE INFORMATION:

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