| Asset ID: |
1-71-1312943.1 |
| Update Date: | 2012-09-18 |
| Keywords: | |
Solution Type
Technical Instruction Sure
Solution
1312943.1
:
CAM - How to Remove and Replace Midrange Disk 6140 Battery:ATR:2384:0
| Related Categories |
- PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: DISK-CAP VCAP
|
In this Document
Applies to:
Sun Storage 6140 Array - Version Not Applicable to Not Applicable [Release N/A]
Information in this document applies to any platform.
Goal
How to Remove and Replace a Midrange Disk 6140 Battery CAM
Fix
DISPATCH INSTRUCTIONS
WHAT SKILLS DOES THE ADMINISTRATOR OR ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
None. This is a Customer Replaceable Unit with no training requirement.
WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY?:
Array should be powered up and online, and the management host available for reference and access to the CAM Service Advisor.
TIME ESTIMATE: 20 minutes
This time estimate is per battery.
TASK COMPLEXITY: 0
FIELD ENGINEER INSTRUCTIONS
PROBLEM OVERVIEW:
One or both Write Cache Batteries have been determined as failed or nearing expiration, by the system.
WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE
RESOLUTION ACTIVITY?:
WHAT ACTION DOES THE ENGINEER NEED TO TAKE:
- Log into Common Array Manager (CAM) and verify that the battery is Failed, Expired, or Nearing Expiration
- Follow the Battery Location, Removal and Replacement instructions in the CAM Service Advisor (SA) for the array.
NOTE: There may be instructions in the SA that stay not to remove the battery if the Blue LED on the battery is NOT LIT. These can be ignored, if the alarm is for the battery Nearing Expiration. This will not invalidate the warranty.
- Verify that the battery is charging, then repeat for the other battery as needed.
OBTAIN CUSTOMER ACCEPTANCE
WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN
OPERATIONAL STATE:
- Verify that the battery age has been reset for each battery replaced.
- Verify that the alarms for battery have been removed from the alarms list - this may take up to 5 minutes.
- Notify the customer that while the battery is charging cache will be suspended and could take up to 14 hours before the battery is fully charged and cache is restored.
PARTS NOTE:
REFERENCE INFORMATION: The Service Advisor in CAM
Internal ONLY
NOTE: If the service advisor is not available, you may download or review a soft copy internally at:
http://pts-storage.us.oracle.com/products/CAM/SA.html
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