CAM - How to Remove and Replace Midrange Disk IOM:ATR:2370:2

Asset ID:	1-71-1312559.1
Update Date:	2012-04-03
Keywords:

Solution Type Technical Instruction Sure

Solution 1312559.1 : CAM - How to Remove and Replace Midrange Disk IOM:ATR:2370:2

Related Items


Sun Storage 6580 Array
 Sun Storage 6180 Array
 Sun Storage Flexline 280 Array
 Sun Storage 6780 Array
 Sun Storage 2510 Array
 Sun Storage 2540-M2 Array
 Sun Storage 2540 Array
 Sun Storage 6140 Array
 Sun Storage B280 Array
 Sun Storage Flexline 380 Array
 Sun Storage 2530 Array
 Sun Storage 2530-M2 Array
 Sun Storage D240 (STK) Array
 Sun Storage 6540 Array
 Sun Storage 2501 Array
 Sun Storage 6130 Array
 Sun Storage Flexline 240 Array
 Sun Storage D280 Disk Subsystem

Related Categories


PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: DISK-CAP VCAP

In this Document
Goal
Solution

Applies to:

Sun Storage 6580 Array - Version: Not Applicable and later   [Release: N/A and later ]
Sun Storage D240 (STK) Array - Version: Not Applicable and later    [Release: N/A and later]
Sun Storage Flexline 380 Array - Version: Not Applicable and later    [Release: N/A and later]
Sun Storage 6140 Array - Version: Not Applicable and later    [Release: N/A and later]
Sun Storage 6780 Array - Version: Not Applicable and later    [Release: N/A and later]
Information in this document applies to any platform.

Goal

How to remove and replace Midrange Disk IOM CAM

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
Has gone through basic 2500/6000 Array Hardware Introduction
Common Array Manager (CAM)

FIELD ENGINEER INSTRUCTIONS

PROBLEM OVERVIEW:
Expansion tray IOM has been determined to be failed, and in need of replacement.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:
1. Use the Service Advisor (SA) for the Array in question to review IOM replacement directions.
2. Remove and replace the IOM per the SA instructions, noting position of the cabling, and location of any SFPs removed from the original IOM.
3. Restore SFPs and drive tray cabling
4. If a 2500M2 or CSM200/16 Drive tray, make sure that the tray ID's match in the 7 segment display. Mismatch indicates a fault, and the TSC should be
contacted.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
1. Verify that the IOM status is OK
2. Verify that there is no Drive Tray Lost Redundancy, Failed IOM, alarms on the array. This can take up to 5 minutes
3. Verify the IOM firmware is the same for both IOMs in the same tray. Have it updated if not.

PARTS NOTE:

REFERENCE INFORMATION: The Service Advisor in CAM

TIME ESTIMATE: 30 minutes

Attachments

This solution has no attachment