How to Remove and Replace X4100/X4100 M2 or X4200/X4200 M2 Hard Disk Drive:ATR:1449:0 [VIDEO]

Asset ID:	1-71-1305961.1
Update Date:	2012-04-19
Keywords:

Solution Type Technical Instruction Sure

Solution 1305961.1 : How to Remove and Replace X4100/X4100 M2 or X4200/X4200 M2 Hard Disk Drive:ATR:1449:0 [VIDEO]

Applies to:

Sun Fire X4100 M2 Server - Version Not Applicable and later
Sun Fire X4200 M2 Server - Version Not Applicable and later
Sun Fire X4200 Server - Version Not Applicable and later
Sun Fire X4100 Server - Version Not Applicable and later
Information in this document applies to any platform.

Goal

How to Remove and Replace X4100/X4100 M2 or X4200/X4200 M2 Hard Disk Drive

Video - ATR 1449 (2:21)

Fix

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)

Nothing beyond basic partner training to be qualified as a Sun Service Delivery Partner

TIME ESTIMATE: 30 Minutes

TASK COMPLEXITY: 0

FIELD ENGINEER INSTRUCTIONS

PROBLEM OVERVIEW:

Defective Hard Drive

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

This component is a hot-swappable CRU.
If the HDD is part of a Hardware mirror, no other action then replacing the drive is necessary but data backup is a wise precaution. If the HDD is not part of a Hardware RAID or part of a Software Raid, consult customer on data backup before replacement.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

1. Identify the defective drive
2. Press the button on the face of the drive to release the spring-loaded securing latch
3. Grasp the securing latch and remove the drive from the drive bay
4. Push new drive all the way
5. Push back securing latch until it locks

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

If the HDD was part of a Hardware mirror, no other action is required.
If the HDD was not part of a RAID, the customer might need to restore data.

PARTS NOTE:

N/A

REFERENCE INFORMATION:
Sun Fire X4200 http://download.oracle.com/docs/cd/E19121-01/sf.x4200/index.html
Sun Fire X4200 M2 http://download.oracle.com/docs/cd/E19121-01/sf.x4200m2/index.html

Detailed SVM instructions can be found at
http://download.oracle.com/docs/cd/E19253-01/816-4520/troubleshoottasks-96/index.html

See Document 1010946.1 for Detailed Veritas Volume Manager instructions.
See Document 1002753.1 for Detailed ZFS instructions

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