Sun Fire 280R Server
 

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Video - Sun Fire 280R Action Plan: HDD Replacement (2:00)

Fix

DISPATCH INSTRUCTIONS
- WHAT SKILLS DOES THE ENGINEER NEED:

No Specific Training Required

- TIME ESTIMATE:  30 min
- TASK COMPLEXITY:   0

FIELD ENGINEER INSTRUCTIONS:
- PROBLEM OVERVIEW:

Disk Fault 

- WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE
RESOLUTION ACTIVITY?:

The operating system should be configured by the Administrator such that the disk drive is free for replacement.
e.g. The disk may be part of Solaris Volume Manager, Veritas Volume Manager, mounted file-system, raw partitions, etc.  See REFERENCE section below for links to detailed VM replacement steps.

A data backup may be required to restore data onto a replaced disk.
If a data backup is not required it is still a wise precaution. 

- WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

Follow standard ESD procedures to avoid Electrostatic Discharge

If This is a Cold Replace:
1, Have the Administrator shutdown the application and OS.
2, Power off the machine
3, Proceed to steps to "Physically remove Disk From System"

If this is a Hot-Plug Replace:
The drive should be in an unused state for Hot-Plug replacement.
1, As root run the luxadm remove_device command
# luxadm remove_device <Disk_Drive>
where Disk_Drive is /dev/rdsk/cXtXdXs2
The system will ask for verification.
The system will prompt you to hit return after Replacing the Drive.
Note: It may take up to one minute for the drive to come offline and spin down
2, Proceed to "Physically remove Disk From System". And then return to step 3 in Hot-Plug
3, Hit Return to acknowledged that the physical replacement is complete.
Note: Screen confirmation may take up to one minute.
4, Verify with format that the drive is present.
5, Hot-Plug replace is complete.

Physically remove Disk From System
1. Open the left front door on the server by unlocking the keyswitch into Power-On or Power-Off Position.
- Take care not to move it to Power-Off if the System is still running Solaris.
- You may need a little bit more force to open the left door since the mounting pin can become hung in the Chassis.
2. Locate and remove the Disk Drive. The lower Slot is Slot 0, the upper is Slot 1.
3. Install the new Disk
4. Push the metal level until the HDD clicks in place.
5. Close the front Door very slowly until it snaps into the chassis to prevent vibration issues.

OBTAIN CUSTOMER ACCEPTANCE
- WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO
AN OPERATIONAL STATE:

Reconfigure disk as previously configured. e.g. Part of raid set or mounted file-system or raw partition or other.

PARTS NOTE:  Include disk location

REFERENCE INFORMATION:

Detailed SVM instructions can be found at http://download.oracle.com/docs/cd/E19253-01/816-4520/troubleshoottasks-96/index.html
See <Document 1010946.1> for Detailed Veritas Volume Manager instructions.
See <Document 1002753.1> for Detailed ZFS instructions

Service Manual

References

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