| Asset ID: |
1-71-1020939.1 |
| Update Date: | 2012-09-11 |
| Keywords: | |
Solution Type
Technical Instruction Sure
Solution
1020939.1
:
Oracle Key Manager: Data to collect for OKM/KMS related issues
| Related Categories |
- PLA-Support>Sun Systems>TAPE>Backup Software-Filesystems>SN-TP: Encryption
- .Old GCS Categories>Sun Microsystems>Storage Software>Data Protection Software - Tape
|
PreviouslyPublishedAs
267688
Applies to:
Oracle Key Manager - Version 1.1.0 to 2.5 [Release 1.0 to 2.0]
All Platforms
Reviewed for relevance 2-Nov-2011.
Goal
Process to acquire OKM/KMS logs for review.
Fix
Steps to Follow
To acquire KMS logs:
KMS 1.x
Logs are located in the /var/adm/kms.log and /var/adm/ messages files.
KMS 2.x
Log into the KMS Manager with security officer role, select System Management, System Dump.
Select Browse to select directory, to save dump file in, then click start.
- Dump will take a few seconds to complete.
- The system dump will be created with the format of KMS-System-Dump-date.tar.Z
Attach the KMS support file(s) to the appropriate "My Oracle Support" service request (SR) for evaluation.
A System dump may be needed from each KMA node.
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