Sun Blade 6000 System
 
Sun Blade X6450 Server Module
 
Sun Blade X6240 Server Module
 
Sun Blade X6220 Server Module
 
Sun Blade T6300 Server Module
 
Sun Blade X6440 Server Module
 
Sun Blade X6270 Server Module
 
Sun Blade 6048 System
 
Sun Blade X6250 Server Module
 
Sun Blade X6275 M2 Server Module
 
Sun Blade X6270 M2 Server Module
 
Sun Blade T6340 Server Module
 
Sun Blade X6420 Server Module
 
Sun Blade T6320 Server Module
 

PLA-Support>Sun Systems>x64>Blades>SN-x64: BLADE
 
.Old GCS Categories>Sun Microsystems>Servers>Blade Servers
 

Applies to:

Goal

Description

This document describes how to gather data from a Sun Blade[TM] 6000 and a Sun Blade[TM] 6048 chassis.

Symptoms

•   Chassis Management Module(CMM) hangs
•   Chassis issues, fans power supplies
•   Warning Light Emitting Diodes (LEDs) on
•   Failure to log in to CMM
•   Cannot log in to blade

Purpose/Scope

This document gives details on how to gather data from all components in a Blade 6000/6048 system, from the chassis LEDs, CMM, Service Processors (SPs) and the blades themselves.

Fix

Steps to follow for gathering data from a Sun Blade[TM] 6000/6048 Modular System

The Sun Blade 6000/6048 systems can be split into four areas from where
data can be collected:

• LEDS
• CMM
• SPs
• Blades

LED:

Note the status of the various chassis LEDs.
Refer to <Document: 1019321.1> Procedure to check Fault/warning LEDs on Blade 6000/6048 Systems

Chassis Management Module (CMM)

If the Integrated Lights Out Manager (ILOM) running on the CMM is at version 3.0 or above then collect a "normal snapshot"

Type version on ILOM CLI

On GUI interface CMM > System Information > versions
ILOM Web GUI

Connect with a browser to the CMM. Put the CMM IP address in the browser; it will return an address similar to the following:

https://CMM_ip_addr/iPages/i_login.asp

Log in and proceed as follows:

1. Select CMM from left hand column.
2. Select Maintenance
3. Select Snapshot
4. Select desired Data Set: Normal
5. Do NOT tick "Collect Only Log Files From Data Set:" box
6. Select transfer method : Browser
7. Click Run
8. A "Save As" dialogue box appears.

In the dialog box, specify the directory to which to save the file and the file name.

Click OK.

The file is saved to the specified directory.

ILOM CLI

1. ssh as root to ILOM

2.A header similar to the following should appear.

Oracle(R) Integrated Lights Out Manager Version 3.0.12.11.a r63765 Copyright (c) 2011, Oracle and/or its affiliates. All rights reserved.

3 cd /CMM/diag/snapshot

4 set dump_uri=sftp://user:[email protected]/tmp/directory_name

5. Type show to check that snapshot is running

-> show /CMM/diag/snapshot Targets: Properties: dataset = normal dump_uri = (Cannot show property) encrypt_output = false result = Running

If the CMM ILOM version is below 3.0 then use ipmitool to collect information. Refer to section
Collecting configuration, status and event information in <Document: 1009698.1>

Service Processors (SPs)

As above if the ILOM version is at 3.0 or above then collect a
normal snapshot from the SP and do not select "logs only"

See <Document: 1020204.1> for a discussion on data available in snapshot
and methods of collecting it.

If the version is below 3.0 then refer to the document below to gather information.

How to verify platform health on a Sun X64 Server <Document: 1008409.1>

Blade Server Modules

Methods for gathering data are dependent on which OS is running.

• Solaris[TM]

Run explorer to obtain Blade OS information.
Refer to the Sun Explorer Product Information Center <Document: 1312847.1>

• Red Hat

Refer to the following document.
How to Gather Information on Red Hat Enterprise Linux Systems <Document: 1010058.1>

• SUSE

Refer to the following document.
How to gather information on SuSE Linux Enterprise Systems <Document: 1010057.1>

There is also a script called Linux Explorer which collects data in a manner similar to the Solaris Explorer.

See <Document: 1001974.1> Sun[TM] Linux: A Data Collector similar to Sun[TM] Explorer

This is unofficial and unsupported.

http://www.unix-consultants.com/examples/scripts/linux/linux-explorer/linux-explorer.txt

• Windows

Refer to the following documents.

Microsoft Windows(R) and Linux operating systems: How to obtain troubleshooting information:
<Document: 1010936.1>

Microsoft Windows(R) operating system: How to obtain troubleshooting information for storage issues:
<Document: 1006608.1>

• VMware

See http://kb.vmware.com/KanisaPlatform/Publishing/588/653_f.SAL_Public.html

References

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