StorageTek T10000C Tape Drive
 
Sun StorageTek T10000A Tape Drive
 
Sun StorageTek T10000B Tape Drive
 

PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: STK T-Series Drive
 

Applies to:

Goal

Information on Detached Cartridge Tape Leader Kit
Detached leader tools

Part number
What is the part number for the detached cartridge tape leader tools

Fix

Steps to Follow
Part number information for Leader Repair Kit.
All Oracle/StorageTek[TM] T10000 Customer accounts should proactively order the following parts and have them locally available in the event of a detached leader as described above.

The leader block repair tools are now available. (24-May-2012)
There is no kit part number. Order as individual tools.
Order as you would any spare through logistics. Ask your local logistics rep for instructions how to order a spare.
If none are in stock at the time of ordering, tell the dispatcher to place your order on back-order.

The Leader Repair Kit part number is 314478201. (Obsolete PN)
It's all a-la carte now, have to order these 5 P/Ns in order to get what used to come in the 1 "kit".
(the "kit" no longer exists).

The parts are no longer available as a kit and are individually orderable: (PNs updated 12-July-2012)

7039688 Spare: T10000 Tape Drive Clutch Tool
7040400 Spare: T10000 Tape Drive Leader Bundle
7039690 Spare: T10000 Tape Drive Retaining Strip
7020762 Spare: T10000 Tape Drive Splicing Block
7020764 Spare: T10000 Tape Drive Splicing Tabs

For ordering spares go to the IBB web site & click the spares tab:

http://my.oracle.com/site/pd/sss/ibb/index.html
They have a part listing doc and they also have an alias if you still have questions on ordering a part.

@How to obtain the tool:

Order through Logistics as a spare.

https://support.us.oracle.com/handbook_internal/index.html

https://support.us.oracle.com/handbook_internal/FieldTools/partslist.html

The above parts are currently "Internally Available" for Oracle Support Personnel as of 7-May-2012.

The above parts will be "Externally Available" for the customer mid June 2012.

Prior to powering down any/all T10000 tape drives suspected of having a detached leader or broken tape the CSE should always initiate, capture and retrieve a drive dump.  The procedure/s to do this are also included in the service documentation in Sun System Handbook. Extraction of a stuck or broken T10000 tape from out of a T10000 Tape Drive in the field is an acceptable and fully supported service activity. Once again this detailed information is also included in the current Service Documentation.

Additional information/training on how to repair leader.

A rare but very real Customer problem can be experiencing a load or unload failure on a T10000 Tape Drive, where the physical cartridge leader becomes detached and remains inside the tape drive. This problem can occur as a result of either a defective or worn cartridge tape or a defective tape drive. Current T10000 Service documentation (T10000 Tape Drive Service Manual) contains the documented detailed written procedures.

Refer to Documentation/Service Manual.

It is highly recommended that each CSE order the CD/ROM version of the "T10000 Stuck Cartridge Recovery" Training aid found on the GLS Learning Network as CRS-102665 which can be ordered along with all of the other T10000 Training Course offerings (CRS-102337, T10000 Tape Drive Product Overview and CRS-102712, T10000 Tape Drive Testing & Troubleshooting).

Provided by Steve Yang.

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