SL3000/SL8500 - Rebooting a Device or Component Using SL Console

Asset ID:	1-71-1013648.1
Update Date:	2012-07-30
Keywords:

Solution Type Technical Instruction Sure

Solution 1013648.1 : SL3000/SL8500 - Rebooting a Device or Component Using SL Console

Applies to:

Sun StorageTek SL8500 Modular Library System - Version Not Applicable and later
Sun StorageTek SL3000 Modular Library System - Version Not Applicable and later
All Platforms
Checked for relevance on 18-July-2012.

Goal

Rebooting drives can sometimes free a stuck cartridge.

Fix

Steps to Follow:
Reboot a device using SL Console.
1. Before doing anything, collect the error information and review the event logs. Refer to 1014228.1 if necessary.

2. From the SL Console Op Panel, go to Tools/Diagnostics. Expand the list to show the affected device (CAP, Drive, Elevator, Robot, or Library).

3. Attempt to Reboot the device by selecting the device and pressing the Reboot button. Libraries should only be Rebooted if the SL8500 (all four LSM's) are completely down/offline.

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